I am an organized, hardworking individual often described as having leadership qualities. As a computer science student, I am seeking both professional and life experiences.
Overview
1
1
year of professional experience
Work History
Front Desk Security Agent
Videotron
08.2022 - 05.2023
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Issued access cards to authorized personnel to monitor access points.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Monitored CCTV cameras and alarm systems for security breaches.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Responded quickly to incidents and assessed active situations for security concerns.