Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MALIK WALEED BIN KHALID

Belleville,Canada

Summary

Dynamic professional with a proven track record in customer service excellence and equipment operation expertise, honed at Walmart and Goodyear. Skilled in team collaboration and problem-solving, adept at enhancing safety protocols and efficiency. Demonstrates superior communication and conflict resolution abilities, driving significant improvements in customer satisfaction and operational performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Rep

Walmart
11.2022 - 04.2024
  • MANAGED CASH REGISTER OPERATIONS, HANDLING SALES TRANSACTIONS ACCURATELY AND EFFICIENTLY
  • ASSISTED CUSTOMERS WITH INQUIRIES AND RESOLVED ISSUES TO ENSURE A POSITIVE SHOPPING EXPERIENCE
  • STOCKED INVENTORY AND MAINTAINED MERCHANDISE DISPLAYS, ENSURING PRODUCT AVAILABILITY AND ORGANIZATION
  • COLLABORATED WITH TEAM MEMBERS TO MEET SALES GOALS AND IMPROVE OVERALL STORE PERFORMANCE

Production Worker

Goodyear tire and rubber company
Napanee, Ontario
03.2023 - 05.2023
  • OPERATED MACHINERY AND ASSEMBLED PRODUCTS, ADHERING TO SAFETY AND QUALITY
    STANDARDS.
    • MONITORED PRODUCTION PROCESSES TO ENSURE EFFICIENCY AND MINIMIZE WASTE.
    • WORKED COLLABORATIVELY IN A TEAM ENVIRONMENT TO MEET PRODUCTION TARGETS.

Security Guard (Arm Guard)

Bank
05.2021 - 08.2022
  • Provide exceptional customer service, and ensure a safe working environment.
  • Continuously monitored the building internally and externally and reported any incidents
  • Authorize entrance of people and vehicles
  • Report any suspicious behaviors and happenings
  • Monitor surveillance cameras
  • Respond to alarms and react on time
  • Inspect and patrol premises regularly

Education

ADVANCED DIPLOMA - BUSINESS SALES AND MARKETING

LOYALIST COLLEGE
04.2024

Skills

  • Cash Handling & Transactions
  • Customer Service Excellence
  • Equipment Operation Expertise
  • Team Collaboration
  • Problem Solving
  • Safety Protocols
  • Time Management
  • Material handling and inventory control
  • Effective Communication
  • Conflict Resolution
  • Flexibility in Rapid Environments
  • Basic Computer Proficiency (POS systems, Microsoft Office)
  • Sales Techniques and Upselling

Certification

  • Ontario Security guard license
  • G Driver license

Timeline

Production Worker

Goodyear tire and rubber company
03.2023 - 05.2023

Customer Service Rep

Walmart
11.2022 - 04.2024

Security Guard (Arm Guard)

Bank
05.2021 - 08.2022

ADVANCED DIPLOMA - BUSINESS SALES AND MARKETING

LOYALIST COLLEGE

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MALIK WALEED BIN KHALID