Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Malik Vorvis

Ottawa,ON

Summary

Proactive student with experience in increasing marina occupancy and improving customer satisfaction. Skilled in marina maintenance, multitasking, and problem-solving, with a strong focus on customer service and operational efficiency. Bringing reliability, team collaboration, and adaptability to advance in a new role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Marina Attendant

Maple Leaf Marinas
05.2023 - Current
  • Collaborated with team members to maintain a well-organized facility, ensuring operational efficiency at all times.
  • Provided excellent customer service, addressing concerns promptly, leading to increased repeat business from satisfied clients.
  • Assisted in the execution of special events hosted at the marina, contributing to memorable experiences for guests.
  • Trained and mentored new employees on company procedures and safety protocols.

Delivery Driver

Ginos Pizzeria
01.2022 - 10.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.

Floor Worker

Ginos Pizzeria
10.2020 - 01.2022
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Stood for long hours, lifted heavy loads and maintained fast pace.
  • Responsible for locking up the store securely, ensuring all doors, windows, alarms were properly set to prevent unauthorized entry or thefts overnight.

Education

Bachelor of Science - Engineering

University of Ottawa
Ottawa, ON
04.2027

High School Diploma -

Nantyr Shores Secondary School
Innisfil, ON
06.2023

Skills

  • Fueling Operations
  • Salesmanship
  • Marina Maintenance
  • Problem-solving abilities
  • Multitasking
  • Communication
  • Team Collaboration
  • Adaptability and Flexibility

Additional Information

I am currently working in Lefroy, ON at Lefroy Harbour Resorts. In October, when this location closes, I will be moving to Ottawa permanently. I am able to begin work full time, any schedule starting November 1st, 2024. Thank you for the accommodation.

Timeline

Marina Attendant

Maple Leaf Marinas
05.2023 - Current

Delivery Driver

Ginos Pizzeria
01.2022 - 10.2023

Floor Worker

Ginos Pizzeria
10.2020 - 01.2022

Bachelor of Science - Engineering

University of Ottawa

High School Diploma -

Nantyr Shores Secondary School

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Malik Vorvis