MALIK TODAI
Calgary,Canada
Summary
Dependable with track record of success in all field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit, hardworking and excels at multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
General Manager
Golden Village Inn
09.2019 - 08.2023
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Tracked monthly sales to generate reports for business development planning.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Supervisor
Golden Village Inn
05.2017 - 08.2019
- Implement and maintained a comprehensive time-tracking system,ensuring accurate recording of staff hours and facilitating streamlined payroll processes.
- Managed daily calendars for multiple staff members.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Supervised and support housekeeping personnel to maximize quality of service and performance.
Education
Bachelor in Commerce - Commerce
Akhil Bhartiya Shiksha
New Delhi07.2007
Skills
- Cost Reduction
- Financial Management
- Marketing Tactics
- Payroll Processing
- Audit Support
- Record-Keeping
- Data Integrity
- Concise Time Management
Timeline
General Manager
Golden Village Inn
09.2019 - 08.2023
Supervisor
Golden Village Inn
05.2017 - 08.2019
Bachelor in Commerce - Commerce
Akhil Bhartiya Shiksha
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