Malik Pink

• Act as the primary point of contact for administrative support to partners.

• Coordinate and process partner agreements and contracts, ensuring accuracy and adherence to company policies.

• Update and maintain partner records in the company's CRM system.

• Coordinate with internal departments to resolve partner issues promptly and accurately.

• Handle sensitive information with confidentiality and integrity.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.