Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication/writing skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Student Research Assistant
University of Toronto
Mississauga, Ontario
01.2025 - Current
Conducted literature reviews utilizing academic databases to advance research initiatives.
Collaborated with political science professors, offering innovative insights for various research topics.
Developed surveys and study guides to enhance student comprehension in political science.
Drafted necessary emails and documents for communication with students, teaching assistants, and professors.
Call Agent Sales Associate
RPM Groups Solar Energy
Mississauga, Ontario
06.2024 - 10.2025
Engaged customers in professional dialogue to assess needs and enhance service delivery.
Assisted teammates with sales-processing tasks, contributing to daily sales goal achievement.
Answered incoming calls, providing comprehensive information on store products and services.
Drafted necessary contracts and emails for timely communication with customers.
Participated in weekly team meetings to evaluate performance goals and strategies.
Political Campaign Representative
MPP. Sheref Sabawy
Mississauga, Ontario
11.2024 - 04.2025
Achieved project objectives and deadlines through close collaboration with team members.
Contributed to successful marketing initiatives for Sheref's political campaign.
Delivered exceptional customer service by efficiently addressing inquiries from Mississauga voters.
Drafted necessary documents and letters for voters across Mississauga.
Sales Associate
Old Navy Canada
Mississauga, Ontario
11.2023 - 03.2025
Operated equipment and machinery according to safety guidelines.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Dental Receptionist
DOTS Dental Care
Brampton, Ontario
04.2024 - 03.2025
Processed referrals to specialists when required by the dentist.
Coordinated with other healthcare professionals to ensure efficient office operations.
Greeted patients, provided them with necessary paperwork, and verified insurance information.
Prepared correspondence letters for insurance companies related to claims processing.
Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
Responded to inquiries from patients regarding their accounts or dental services offered.
Student Research Assistant at Hassan Laboratory, Department of Dentistry, UABStudent Research Assistant at Hassan Laboratory, Department of Dentistry, UAB
Student Research Assistant at University Medical Center Hamburg-Eppendorf (UKE)Student Research Assistant at University Medical Center Hamburg-Eppendorf (UKE)