Malik Muzaffar Ahmad

Searching for a challenging career opportunity that will utilize my demonstrated ability to contribute, grow, learn, and make my mark and share my passion for the team. Plan, organize and direct, through management of strategic and tactical marketing activities and initiatives utilizing my marketing and business management experience. Execute business development ideas, manage and maintain effective business relationships to drive favorable sales results. Ability to lead sales and service teams, think strategically, understand and execute business development ideas, manage and maintain effective complex business relationships. Strong computer proficiency, implemented innovative concepts to gain industry advantage and adherence to regulations and compliance.

• Provided leadership to 200 employees in a matrix of two District managers and six area managers. Achieve Operational Excellence Awards.
• Build and sustain a high performing team who are capable of delivering the work to meet performance goals.
• Provided direct reports with a clear understanding of performance standards as well as career opportunities within.
• Promoted a winning sales culture by providing on-going coaching and training to all management.
• Communicate appropriate context, standards and prescribed limits for direct reports.

• Ensured the on-going training and development of individuals in the Region to build organization capability as well as employee work satisfaction.
• Plan sufficient succession for all key roles in the region to support emerging growth and unplanned situation.

• Diversified and extensive business management experience in retail and service industry. Achieved success through:
• Committed to become a standard of excellence that values diversity, professionalism, personal integrity and ethics.
• Proven ability to work under pressure and maintain a calm focus during busiest times.
• Proven ability to contribute and meet team goals and objectives
• Strategic thinker and leadership abilities with adequate understanding of best practices.
• Superior interpersonal, strong communication, excellent listening and organizational skills with proven ability to assess issues.
• Powerful relationship builder who interacts with all levels from executives and administration personnel, customers and staff.
• Exceptional negotiation skills, excellent decision-making, outstanding problem-solving abilities and sharp aptitude for customers need assessment.
• Build relationship at all levels of an organization both internal and external to gain people's trust, respect, co-operation, and consensus.
• Quality driven, cross-functional high-volume producer.
• Critical thinker, detailed-oriented, competitive drive, proactively engage active stakeholders
• Dynamic work ethic in fast-paced environment, strong computer proficiency.
• Promote, anticipate and manage change to maintain and ensure competitive advantage.
• Setting KPIs and monitoring performance of the sales team for rewards & recognition.
• Strategic Management, analyzing market conditions to identify areas for opportunity and growth.

• Supported the sales initiatives within the stores, providing tools and resources to maximize internal and external sales opportunities.
• Supported community organizations and charities by attending events, contributing donations and sponsoring children's sports team.
• Identify, assess and champion new business opportunities and to oversee the introduction of new business services.

• Ensured that the organization's vision and strategy is implemented in all stores.
• Managed the inventory levels within the region with collaboration from category management to optimize product mix in order to maximize sales opportunities.

• Ahmadiyya Community Canada, Project Administrative, 2001-06-01, Present, Designated Project Coordinator for Annual convention and ad hoc projects Planning, Allocating resources and budget for the project., Established policies and procedures to ensure that project is completed on time Updating schedule and ensuring deadlines are met for all projects., Monitor expenditure of various projects and ensured submission of financial reports
• Humanity First, Media and Project Manager, 2005-06-01, Present, Administration, Customer Service Management, Policy Analysis, Personnel Management, Program Evaluation, Economic Development, Budget Administration, Leadership & Implementation, Financial Management, Training & Development are some of the key areas of concentration.