Malik Mahone
Columbus,OH
Summary
Dependable professional with extensive experience in fast-paced, performance-driven environments. Demonstrates strong attention to detail and accuracy in managing high-volume tasks. Proven ability to collaborate effectively within teams while adhering to verbal and written instructions.
Overview
6
6
years of professional experience
Work History
Internet Specialist
Spectrum
03.2021 - 01.2026
- Consistently exceeded daily performance metrics in a high-volume, deadline-driven environment.
- Managed high volume of inbound customer service calls, ensuring prompt resolution of customer inquiries.
- Managed multiple tasks while maintaining speed and accuracy.
- Partnered with team members to streamline processes, contributing to improved operational performance.
- Exhibited reliability and punctuality, fostering a dependable work environment.
Retail Associate
Menards
12.2019 - 03.2021
- Delivered customer service that increased client satisfaction and loyalty.
- Operated forklifts to assist in effective inventory management and organization.
- Utilized manual and electric pallet jacks to facilitate efficient material handling.
- Operated powered industrial equipment to ensure safe and efficient warehouse operations.
- Conducted periodic inventory checks and restocked shelves in hardware store.
Education
GED -
Ohio High School Equivalency Diploma
State Of Ohio Dept Of ED01-2018
Skills
- Customer service
- Problem solving
- Attention to detail
- Critical thinking
- Conflict resolution
- Effective communication
- Team collaboration
Timeline
Internet Specialist
Spectrum
03.2021 - 01.2026
Retail Associate
Menards
12.2019 - 03.2021
GED -
Ohio High School Equivalency Diploma