Malik Arif Rasheed

Brampton,Canada

Summary

Electronic professional with more than 10 years of experience in installing repairing and maintaining products like home appliances, kitchen appliances, aur conditioners and others . Proven track record of excellent costumer service and resolving complex technical issues and .To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Overview

years of professional experience

Work History

Electronic Electrician

Kenwood

01.2013 - 01.2024

Installed and repaired Kenwood products, Including audio equipments and electronics.
Troublshot and diagnosed complex technical issues, reducing repair time by 30%.
Maintained accurate record of repairs and maintenance activities.
Provided excellent costumer service and responding to inquiries and resolving the issues in a timely manner.
Costumer Service Representative
Provided costumer service and support for products, responding to inquiries and resolving issues.
Utilized strong communication and problem solving skills to resolve costumer complaints.
Consistently met or exceeded costumer satisfaction targets.

Education

B.com - undefined

Government Islamia college of Commerce

01.1992

Skills

Kenwood productsknowledge
Electronic repair and maintenance
Excellent costumer service skills
Strong communication and interpersonal skills
Product management with effective time management
Teamwork with leadership and critical thinking
Public relations and problem solving

Languages

English

Elementary

English,Urdu Hindi