Maliha Mia
Mississauga,ON
Summary
Experienced in performing under high-pressure situations, and able to manage multiple projects and deadlines simultaneously.
Excellent time management skills, strong interpersonal skills, and adaptability. Looking for part-time and available full-time after December 2024. I am willing to learn new things and am a critical thinker.
Overview
7
7
years of professional experience
Work History
Sales Professional
Michael Hill Jewelers
06.2022 - Current
- Working towards a target every week to earn sales
- Interacting with customers to persuade luxury purchasing
- Resolving customer conflict on a daily basis with ease
- Taking care of administration tasks when management is unavailable
- Multitasking in shift by rotating between selling, stocking, managing, and receiving packages.
Freelance Makeup Artist (Self Employed)
04.2019 - Current
- Did makeup on people within short periods of time under high-pressure for events
- Studied client facial features and personality to determine most appropriate makeup looks
- Performed Basic hairstyling for clients
- Managed Scheduling, account keeping, and other business activities.
Sales Professional
Pandora Jewellery
01.2022 - 06.2022
- Working towards a target in sales every week
- Interacting with customers to find the right product for the occasion
- Resolving customer issues on a daily basis with ease
- Presenting products and highlighting features and benefits to persuade sale
- Trained in-depth regarding jewelry production and details of design.
Fashion Associate
Reitmans Ltd.
08.2021 - 12.2021
- Working on the floor interacting and communicating with customers
- Providing customers with fashion advice and directing them to their desired products
- Taking care of the fitting room and assisting customers with their needs
- Resolving customer conflict on a daily basis with ease
- Multitasking during shifts by rotating between floor, cash, and fitting room throughout the shift.
Secretary Assistant
Combifab Products Ltd.
06.2017 - 09.2019
- Diligently organized and processed customer purchasing records
- Used data entry skills to transfer customer information from the previously used system to updated software
- Used effective problem-solving skills to de-escalate conflict.
VP of Production
Junior Achievement Company Program
12.2018 - 04.2019
- Elected by participants to be Vice President of Production
- The role consisted of the need for my patience and active listening skills that helped with creating or upgrading an existing product and managing team based on skill when creating a production line
- Tasked with handling the production process by ordering materials, implementing an assembly line, used negotiation and problem-solving skills to decrease the cost of production when purchasing materials
- Demonstrated thorough knowledge of products.
VP of Finance
Junior Achievement Company Program
12.2017 - 04.2018
- Elected by participants to be Vice President of Finance
- Used strong leadership skills and paying attention to details to spot any errors in financial statements
- Prepared financial documents and diligently reviewed the company's budget to create an organized work environment
- Motivated group members using effective teamwork skills to collaborate well and complete delegated tasks which were crucial for success.
Education
Bachelor of Arts - Canadian Studies
University of Toronto
Mississauga, Canada12.2024
Skills
- Upselling and Cross Selling
- Objection handling
- Sales expertise
- Client presentations
- Closing Techniques
- Performance Tracking
- Sales strategy development
- Point of sale operation
- Customer Service
- Interpersonal communication skills
- Client Service
- Sales Development
- Relationship Building
- Customer Needs Assessment
- Competitor research
- Complex Problem-Solving
- Sales closing
- Negotiation Tactics
- Network development
- Teamwork and Collaboration
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Self Motivation
- Decision-Making
- Team Collaboration
- Effective Communication
- Reliability
- Adaptability
- Professionalism
- Goal Setting
- Stock management
Volunteer Experience
- Team Leader, Grade 9 Orientation, 09/2018, Used excellent communication skills to address any questions or concerns students had about entering high school, Represented the high school at events for grade nine students, Assisted new students by guiding them to their classes, Provided comfort to new students by hosting events to help them adjust to high school, Provided insight on facilities, events and an informative source of experience to students
- Mentors Academy, 09/2018 - 08/2019, Assisted young immigrant children to adjust to life in Canadian academic
References
References available upon request
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working
Timeline
Sales Professional
Michael Hill Jewelers
06.2022 - Current
Sales Professional
Pandora Jewellery
01.2022 - 06.2022
Fashion Associate
Reitmans Ltd.
08.2021 - 12.2021
Freelance Makeup Artist (Self Employed)
04.2019 - Current
VP of Production
Junior Achievement Company Program
12.2018 - 04.2019
VP of Finance
Junior Achievement Company Program
12.2017 - 04.2018
Secretary Assistant
Combifab Products Ltd.
06.2017 - 09.2019
Bachelor of Arts - Canadian Studies
University of Toronto
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