MALIGNE CHAN
Edmonton,Alberta
Summary
Versatile Licensed Practical Nurse Supervisor with 10 years of experience acting as nursing leader, operational problem-solver and nursing educator. Well-versed in working with diverse patient conditions. Expertise in medication administration, accurate charting and diagnosis for both acute and chronic concerns. Coordinates employee schedules and workflow to promote high-quality patient care as well as 12 years in an experienced administrative role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse/Team leader Nursing Educator
Allergy/ Pulmonary Clinic
06.2015 - Current
- Taking extensive and detailed patient histories
- Perform vital signs such as blood pressure checks, oxygen sat, and heart rates
- Perform sub-cutaneous allergy injections
- Assessment of patient post allergy shot injections ensuring no adverse reactions
- Perform allergy skin testing and intradermal injection testing
- Perform oral challenges for food allergies
- Maintaining patient records and confidentiality
- Mixing immunotherapy for venom and environmental allergens
- Ordering and ensuring inventory stock is up to date
- Ongoing interactions with nursing staff, medical receptionist, clinic manager, and physicians in the provision of quality patient care
- Recording appropriate labs for patients
- Ordering medical tests such as blood work, chest x-rays, and other specialized tests
- Educating patients on their allergy diagnoses and asthma treatment plans
- Monitoring for anaphylaxis and providing care in emergency matter such as administration of Epinephrine, oral and liquid antihistamines, steroid medications, Ventolin and breathing techniques, etc
- Train new staff coming onboard all the practical nursing skills
- Sign off new staff on their clinical and administration skills
- Reinvent and create training handouts for the organization.
- Manage clinics workflows and protocols.
- Health research and presenting on new medical procedures to staff.
- Maintained medication room in full compliance with government and facility requirements.
- Oversaw medication passes and all direct patient care.
- Evaluated and improved team member performance through coaching and training
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records
- Evaluated patient histories, complaints, and current symptoms
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients
Administrative support III
University of Alberta Hospital
06.2012 - Current
- Paging medical staff and physicians to the appropriate areas
- Overhead paging medical emergencies, STAT calls, and code blues
- Answering the hospital emergency code phones and activating appropriate protocols for emergencies
- Answering general information phone lines and redirecting the general public to the correct places
- Transferring calls and paging medical staff
- Managing and making ongoing changes for physicians and medical staff schedules online
- Updating hospital unit numbers and schedules
- Answering patient inquiries and general information of the hospital
- Answering patient inquiries and general information about the hospital
- Managing all incoming calls for the AHS facilities and locations
- Redirection of phone calls to appropriate departments
- Providing support of phone numbers and fax numbers
- Executed record filing system to improve document organization and management.
Licensed Practical Nurse
Misericordia Hospital
06.2015 - 06.2017
- Assist in pre- and post-operative patients for their surgeries
- Management of vital signs and fluid intakes
- Starting IV lines and administering doctor medications as prescribed
- Managing patient management for patients and administering narcotics and pain medications as needed
- Patient education on wound dressing and how signs of injections
- Helping assist patients in their mobility to the bathroom and hallways
- Assessment of airway
- Change of catheter, jp trains, ostomy bags, and other dressings
- Charting patients’ day to day activities
- Assisting nursing staff with patient care plans
- Helping educate patients care for post surgeries.
Education
Bachelor of Human Services Degree -
MacEwan University
Edmonton, AB06.2022
Master of Counselling Psychology -
Yorkville University
Fredericton, NB2025
Diploma - Nursing
Norquest College
Edmonton, AB2014
Skills
- Assessment and Consultation
- Strong Clinical Judgment
- Feedback Acceptance
- Observe Patients
- New Employee Orientation
- O2 Administration
- Nurse Collaboration
- Work Assignments
- Operational Procedures
- Patient Admission
- Nurse Leadership
- Administrative Support
- Intramuscular Injections
- Sterilize Equipment
- Nursing Standards
- Policy Evaluation Procedures
- Scheduling Proficiency
- HIPAA and Confidentiality Compliance
- Patient Health Information Access
Certification
CPR certified
Patch testing certified
Active member of CLPNA
Degree Holder with Distinction BAHSA
CCPA canadian counselling and psychological association (To pursue in 2025 after completed masters )
Timeline
Licensed Practical Nurse/Team leader Nursing Educator
Allergy/ Pulmonary Clinic
06.2015 - Current
Licensed Practical Nurse
Misericordia Hospital
06.2015 - 06.2017
Administrative support III
University of Alberta Hospital
06.2012 - Current
Bachelor of Human Services Degree -
MacEwan University
Master of Counselling Psychology -
Yorkville University
Diploma - Nursing
Norquest College
CPR certified
Patch testing certified
Active member of CLPNA
Degree Holder with Distinction BAHSA
CCPA canadian counselling and psychological association (To pursue in 2025 after completed masters )
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