Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maliafetuolemoana Faifua

San Bernardino

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience. Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

1
1
year of professional experience

Work History

Gate Operator

Yusen Logistics
01.2019 - 01.2020
  • Checked in drivers from different companies and making sure their satisfaction is met.
  • Maintaining positive attitude while attending clients who are in need of help.
  • Answering phone calls from different departments and sending billing information.
  • Checked out drivers and making sure the loads they’re taking are correct.

Education

High School Diploma -

Dominguez High School
Paramount, CA
06.2015

Skills

  • Checking In Clients from different companies or carriers
  • Inbound and Outbound calling
  • Sending emails to different departments of the warehouses
  • Processing and Paperwork

Timeline

Gate Operator

Yusen Logistics
01.2019 - 01.2020

High School Diploma -

Dominguez High School
Maliafetuolemoana Faifua