Malia Satterfield
Bakersfield
Summary
Dynamic professional with extensive experience in customer service and team collaboration at Buffalo Wild Wings. Demonstrated ability to resolve issues quickly and manage inventory efficiently. Proficient in technical troubleshooting and event coordination, ensuring smooth operations and exceptional guest experiences. Dedicated to providing high-quality service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Food Runner/Cashier/Restaurant Hostess
Buffalo Wild Wings
Bakersfield
07.2024 - 08.2025
- Processed customer transactions accurately in fast-paced sports bar environment.
- Delivered exceptional customer service by managing orders and inquiries effectively.
- Maintained organization and cleanliness of checkout area throughout shifts.
- Handled cash, credit, and gift card payments with precision and speed.
- Collaborated with team members to ensure seamless operations during peak hours.
- Resolved customer complaints quickly to uphold positive dining experiences.
- Supported inventory management through restocking supplies as needed during shifts.
- Greeted customers warmly, addressing questions about products and services.
- Delivered food orders promptly to tables and customers.
- Coordinated with kitchen staff to ensure accurate order fulfillment.
- Delivered food promptly to tables in a busy restaurant environment.
- Assisted servers by communicating special requests from customers.
- Maintained cleanliness of service areas and dining spaces.
- Managed food presentation for timely and appealing service to guests.
Photo Booth Operator
Picture Perfect Mirror
Bakersfield
01.2023 - 12.2023
- Set up and dismantled photo booth equipment for events.
- Assisted guests in using photo booth features and props.
- Maintained cleanliness and organization of photo booth area.
- Managed digital photo uploads and sharing options for clients.
- Operated camera and lighting equipment to ensure quality images.
- Engaged with guests to create a fun and interactive experience.
- Collaborated with event coordinators to meet specific client needs.
- Troubleshot technical issues with photo booth software and hardware.
- Maintain an organized inventory of supplies such as props, paper, ink cartridges.
- Assist guests with selecting props from a collection provided by the company or client.
- Ensure that all equipment is in working order before each event.
- Provide customer service by answering questions about the photo booth experience and helping guests with their poses or props.
- Set up and tear down photo booth equipment, including cameras, lighting, props and backdrops.
- Greeted guests cheerfully and offered range of services.
- Check prints for quality control before handing them off to customers.
Education
High School Diploma -
North High School
Bakersfield, CA12-2025
Skills
- Customer service
- Team collaboration
- Problem resolution
- Inventory management
- Event coordination
- Technical troubleshooting
Timeline
Food Runner/Cashier/Restaurant Hostess
Buffalo Wild Wings
07.2024 - 08.2025
Photo Booth Operator
Picture Perfect Mirror
01.2023 - 12.2023
High School Diploma -
North High School