Malia Bradford
Citrus Heights
Summary
Versatile and dedicated with 4 years of experience in the quick service and fast food restaurant industry. Proven track record in managing daily operations, ensuring efficient workflow, and delivering exceptional customer service. Skilled in inventory management and cash handling, with a strong ability to thrive under pressure while maintaining high standards of cleanliness and food quality. Committed to fostering teamwork and a positive work environment. Will have customers leaving with a smile on their faces.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service
Peet's Coffee & Tea
02.2025 - Current
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Trained new employees on operating cash registers effectively
Guest Room Attendant
Thunder Valley Casino Resort
05.2024 - 02.2025
- Cleaned and maintained guest rooms, ensuring a high standard of cleanliness and presentation
- Collaborated with housekeeping team to prioritize tasks and ensure efficient room turnover
- Completed an average of XX checkouts per day within the designated time frame
- Maintained a friendly and professional demeanor when interacting with guests
- Followed proper procedures for lost and found items in accordance with hotel policies
Line Cook
Strikes Unlimited
02.2024 - 05.2024
- Maintained a clean and organized work station, following sanitation guidelines at all times
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
- Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
Assistant Manager
Willie's Burgers
10.2022 - 01.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
Crew Member
Nation's Giant Hamburgers
08.2021 - 10.2022
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
- Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
Education
High school diploma -
Folsom High School
Folsom, CA05-2022
Skills
- Outstanding customer service skills
- Ability to work as a team player
- Organizational skills
- Time management
- Flexible with availability and scheduling
- Patience and empathy
Personal Information
Willing To Relocate: Anywhere
Timeline
Cashier/Customer Service
Peet's Coffee & Tea
02.2025 - Current
Guest Room Attendant
Thunder Valley Casino Resort
05.2024 - 02.2025
Line Cook
Strikes Unlimited
02.2024 - 05.2024
Assistant Manager
Willie's Burgers
10.2022 - 01.2024
Crew Member
Nation's Giant Hamburgers
08.2021 - 10.2022
High school diploma -
Folsom High School
Similar Profiles
Elle WagonerElle Wagoner
BARISTA at PEET'S COFFEE &. TEABARISTA at PEET'S COFFEE &. TEA
Janneth TuyubJanneth Tuyub
Certified Barista at Peet's Coffee & TeaCertified Barista at Peet's Coffee & Tea
Manuel FloresManuel Flores
Shift Leader at Peet's Coffee & TeaShift Leader at Peet's Coffee & Tea