Malhar Patel
Barrie,ON
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Walmart
09.2023 - 03.2024
- Responded to customer inquiries and concerns via phone, addressing their needs and resolving issues in a timely manner
- Fostered a positive and solution-oriented work attitude by delivering customer experiences to a high volume of customers
- Meticulously documented customer interactions to ensure efficient issue tracking and resolution
- Provided guidance and support to new team members, helping them to develop the skills and knowledge necessary to excel in their roles.
Nursing Home Intern
Anvayaa Home Care
05.2018 - 12.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Post-Graduation in Computer System Technician- Networking -
GEORGIAN COLLEGE
Barrie, ON01.2023
Diploma in Computer Engineering -
GANPATH UNIVERSITY
Gujarat, India01.2019
Skills
- First Aid Trained
- CPR Trained
- MS Office
- Calm and Professional Under Pressure
- Problem Resolution
- Team Collaboration
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
References
Kush Parmar , Lead Manager, Walmart
Contact Email : parmarkush9999@gmail.com
Timeline
Customer Service Associate
Walmart
09.2023 - 03.2024
Nursing Home Intern
Anvayaa Home Care
05.2018 - 12.2020
Post-Graduation in Computer System Technician- Networking -
GEORGIAN COLLEGE
Diploma in Computer Engineering -
GANPATH UNIVERSITY
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