Malesha Campbell
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Clinic Manager
Medicentres Family Clinic
07.2023 - Current
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Used Med Access to schedule appointments,check patients-in, billing & payments, and filing reports.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Child Caregiver
Rise and Shine Kidz Care
10.2020 - 06.2023
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Established daily routines to provide structure and predictability for children under care.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Team Lead
Discount Car & Truck Rentals
03.2017 - 08.2019
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained up-to-date knowledge of product and service changes.
Education
Diploma - Medical Office Administrator/Unit Clerk
Alberta Business And Services
Calgary, AB06.2023
Certificate - Office Administration
Keyano College
Fort McMurray, AB06.2018
Skills
- Patient Care Coordination
- Records Management
- Insurance/Medical Billing
- Medical terminology knowledge
- Clinical/Team management
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Administrative Leadership
Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Reprocessing Sterilization of medical equipment
Timeline
Assistant Clinic Manager
Medicentres Family Clinic
07.2023 - Current
Child Caregiver
Rise and Shine Kidz Care
10.2020 - 06.2023
Team Lead
Discount Car & Truck Rentals
03.2017 - 08.2019
Diploma - Medical Office Administrator/Unit Clerk
Alberta Business And Services
Certificate - Office Administration
Keyano College
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