Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Certification
Timeline
Generic

Malena (Maria Elena) Montoya

Dorval,QC

Summary

Experienced Scrum Master with 10 years of experience supporting agile teams for efficient delivery, using agile practices tailored to their context, while promoting their autonomy, continuous improvement planning, facilitating key agile meetings, and fostering self-organization.

Partnering with Product Owners and business stakeholders to ensure a healthy product backlog that represents the product vision, objectives, and roadmap over time.

Building a trust-based environment that promotes team building and collaboration, where discovery, innovation, problem-solving, and the timely delivery of functional

software occur.

Managing risks by removing obstacles and bottlenecks

that could prevent teams from achieving their goals.

Regularly monitoring progress and other metrics against delivery objectives.

Experience with SAFe, Scrum, Kanban, LeSS and other frameworks.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Agile Coach

Alloprof
01.2024 - Current
  • Advised top management on agile strategy development, improving organizational agility at all levels.
  • Led agile transformation at Alloprof, steering team development and workflow optimization across operational teams
  • Boosted team agility and performance through coaching and mentorship, pivotal in facilitating teams alignment, quarterly planning, and reviews, ensuring continuous improvement and goal attainment.
  • Boosted development team maturity increasing value delivery by implementing auto-selection team segmentation approach, significantly enhancing productivity and self-organization.
  • Increased Agile adoption among operational teams by 30%, solidifying Agile methodologies throughout organization.
  • Successfully engaged agile practitioners into Agile Community of Practice (CoP)sessions, fostering sharing and learning culture in agile practices across organization.
  • Empowered team members to self-organize, boosting morale and overall job satisfaction.

Scrum Master Coach

LotoQuebec
07.2023 - 09.2023

Collaborated with business stakeholders, marketing, UX, and technology teams to drive value by incorporating agile practices as part of online gaming platform which consolidates multiple entities into universal customer experience.

  • Empowered team members by promoting self-organization, accountability, and ownership of tasks within the Scrum framework.
  • Facilitated smoother product development cycles by working closely with product owners to prioritize backlog items based on user needs and business value.
  • Accelerated time to market by 1 month by leading agile implementation and setting team’s performance objectives.
  • Reduced 70% of scrum masters’ facilitation time by delivering agile toolbox and mentoring them.
  • Developed customized training materials tailored to meet specific needs of individual teams within the organization.
  • Mentored junior Scrum Masters in their professional development journey, sharing insights from personal experiences across various industries and technologies.

Sr Scrum Master

Intact Insurance
05.2022 - 06.2023

Coached and advised teams working on AI and Machine Learning implementation for Datalab department.

  • Drove agile adoption, improved teams’ agile maturity, and scaled scrum by facilitating agile workshops, brainstorming sessions and trainings for up to 30 team members.
  • Accelerated time to release fixes to 80% by unblocking dependencies, resolve impediments and proactively identifying issues and facilitating effective solutions across teams using Lean-Agile principles
  • Improved backlog visibility by 70% by facilitating backlog refinement meetings, collaborating with product owner to align backlog coherence with product roadmap and render visible key indicators on product progression.
  • Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within organization.

SAFe Scrum Master

IA Industrial Alliance
10.2021 - 05.2022

Enabled 3 business agile teams of 50 people to move from start-up to advanced level in agile maturity and deliver a solution remake of collective insurance site impacting all iA clients.

  • Increased team’s alignment by 30% by partnering with POs, RTE and teams in backlog maintenance and bringing clarity.
  • Increased teams’ engagement by 30% more by enhancing visual indicators using BI and Jira Metrics and plotting in dashboard, enabling focus group and facilitate problem-solving meetings
  • Improved team efficiency by implementing Agile and Scrum practices.
  • Facilitated Scrum ceremonies – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Partnered with Product Owners to refine requirements and ensure alignment with product goals.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

Agile Coach and Trainer

Pyxis Consulting
10.2020 - 07.2021
  • Drove agile assessments for several company’s customers. Partnered with company’s internal coaches and customers to define and implement a coaching plan. Supported Training division to assess training needs. Supported technical division to accelerate their development ramp up by facilitating product discovery meetings. Provided feedback on training agile videos and capsules.
  • Created retention of English-speaking clients by leading diagnostic assessments in agile-maturity and providing a coaching plan
  • Added Kanban and Agile approaches training into company’s catalog, delivered and created content for that training.

Sr Scrum Master

Desjardins
03.2020 - 10.2020

Coached 1 program team and 2 project teams delivering regulatory compliance for the anti-money laundering (AML) department by enacting system thinking in teams within value-stream mapping workshops, using Lean-Agile principles.

  • Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
  • Gained engagement by 40% by facilitating alignment, anticipating obstacles, rendering portfolio progression more visual and facilitating planning and problem-solving workshops
  • Gained portfolio visibility by 50% by partnering with managers, business key stakeholders about business indicators alignment

Scrum Master

CAE Inc
08.2018 - 01.2020

Coached 3 teams delivering solutions as part of pilot training journey to improve pilot learning experience. Supported agile transformation and culture change by driving agile CoP, designed and delivered agile training to new employees and facilitating ‘lunch and learn’ initiatives.

  • Improved teams maturing from forming to performing by coaching agile, best practices, continuous improvement and removing obstacles.
  • Save 1 month of team preparation before kickoff in Agile Iterations by preparing them in readiness concerning Agile and Product Scope
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

Scrum Master

Desjardins
09.2016 - 07.2018
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.

SCRUM MASTER | Technical Lead

TouchTunes
07.2014 - 07.2016
  • Scrum Master and tech lead for a multi-located delivering a mobile app to enhance interaction with physical jukebox across 65000 bars and restaurants around North America and Europe.

Scrum Master

SAP Labs
01.2013 - 08.2014

Senior Developer and ultimately scrum master for the Mobile Team delivering apps (B2B and B2C) related to Inventory Management, Expense Management, Travel Expense Approval, Leave Approval, delivered to customers.

  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.

SCRUM MASTER | Technical Lead

Sherpa Rtls
09.2013 - 07.2014
  • Scrum Master and tech lead for mobile apps enhancing indoor geolocation experience for all their customers in North America.

Education

Certificate - Project Management

McGill University
Montreal, QC
04.2018

Master of Science - Génie Logiciel

École De Technologie Supérieur
Montreal, QC
06.2006

Bachelor of Science - Génie Informatique

Unife
Lima, Peru
04.1998

Skills

  • Agile Framework Expertise
  • Scrum mastery
  • Servant Leadership
  • Backlog Grooming
  • Scaling Agile
  • SAFe
  • Coaching Agile Transform (ICP-CAT)
  • Enterprise Agile Coach (ICP-ENT)
  • SAFE Advance Scrum Master (SASM)
  • Safe Agilist (SA)
  • Professional Scrum Master (PSM II)
  • Kanban Management Prof (KMP)
  • Coaching Agile Teams (ICP-ACC)
  • Agile Certif Practitioner (PMI-ACP)
  • Scrum
  • XP
  • Feature Driven Development
  • LeSS
  • Nexus
  • Agile Metrics Tracking
  • Project Management
  • Agile Coaching
  • Sprint Planning
  • Meeting facilitation
  • Agile Best Practices
  • Risk Identification
  • Kanban Knowledge
  • User Story Creation
  • User Story Mapping
  • Customer Journey
  • Adaptive Leadership
  • Lean principles
  • Workflow Analysis
  • JIRA
  • Confluence
  • SQL
  • POWER BI
  • AzureDevOps/TFS
  • Leankit

Accomplishments

  • Increased the development teams' velocity by 30% by implementing a team segmentation approach through self-selection, significantly improving productivity and self-organization.
  • Supported teams to gain agile maturity from starter level to intermediate-advanced level or maturity
  • Accelerated time to market by 1 month by leading agile implementation and setting team’s performance objectives.
  • Accelerated time to release fixes to 80% by unblocking dependencies across teams using Lean-Agile principles
  • Improved backlog visibility by 70% by facilitating backlog refinement meetings to align on key indicators
  • Increased teams’ engagement by 30% more by enhancing visual indicators and dashboard, enabling focus group and facilitate problem-solving meetings


Languages

Englis
Full Professional
French
Full Professional
Spanish
Native or Bilingual

Certification

  • Coaching Agile Transform. (ICP-CAT)
  • Enterprise Agile Coach (ICP-ENT)
  • SAFE Advance Scrum Master (SASM)
  • Safe Agilist (SA)
  • Professional Scrum Master (PSM II)
  • Kanban Management Prof. (KMP)
  • Coaching Agile Teams (ICP-ACC)
  • Agile Certif. Practitioner (PMI-ACP)

Timeline

Agile Coach

Alloprof
01.2024 - Current

Scrum Master Coach

LotoQuebec
07.2023 - 09.2023

Sr Scrum Master

Intact Insurance
05.2022 - 06.2023

SAFe Scrum Master

IA Industrial Alliance
10.2021 - 05.2022

Agile Coach and Trainer

Pyxis Consulting
10.2020 - 07.2021

Sr Scrum Master

Desjardins
03.2020 - 10.2020

Scrum Master

CAE Inc
08.2018 - 01.2020

Scrum Master

Desjardins
09.2016 - 07.2018

SCRUM MASTER | Technical Lead

TouchTunes
07.2014 - 07.2016

SCRUM MASTER | Technical Lead

Sherpa Rtls
09.2013 - 07.2014

Scrum Master

SAP Labs
01.2013 - 08.2014

Certificate - Project Management

McGill University

Master of Science - Génie Logiciel

École De Technologie Supérieur

Bachelor of Science - Génie Informatique

Unife
Malena (Maria Elena) Montoya