Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Malek Ajjawi

Mississauga,ON

Summary

Dedicated financial services professional with extensive experience in customer service, banking at Royal Bank of Canada, specializing in transaction processing and regulatory compliance. Also able to adapt to high-paced environments while delivering exceptional service.

Overview

3
3
years of professional experience

Work History

Fast Food Cashier

McDonald's
Mississauga, Ontario
11.2024 - 02.2025
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered phone calls to assist customers with questions and orders.
  • Complied with all health department regulations according to food safety and sanitation.
  • Completed day-to-day duties accurately and efficiently.

Dog Walker

Park Paws Dog Walking
Mississuga, Ontario
04.2024 - 08.2024
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Walked and exercised dogs during owner absences.

Customer Service Representative

Comprehensive Benefit Solutions
Toronto, Ontario
08.2023 - 02.2024
  • Assisted clients with insurance and benefit inquiries, claims processing, and policy management.
  • Provided high-quality customer service through phone and email communication.
  • Maintained accurate records, and ensured timely resolution of customer concerns.

Bank Teller

Royal Bank of Canada (RBC)
Mississauga, Ontario
01.2023 - 07.2023
  • Processed financial transactions, including deposits, withdrawals, and transfers with accuracy.
  • Assisted customers in resolving account inquiries and providing tailored product recommendations.
  • Ensured compliance with banking regulations and implemented security measures effectively.

Customer Service Representative

BEST BUY
Mississuga, Ontario
07.2022 - 12.2022
  • Provided technical support, order tracking, and issue resolution for customers
  • Completed day-to-day duties accurately and efficiently.

Education

Advanced Diploma - Business Administration - Finance

George Brown College
Toronto, None
06-2026

High School Diploma -

Streetsville Secondary School
Mississauga, ON
06-2023

Skills

  • Financial analysis
  • Microsoft Excel
  • Banking operations
  • Customer service
  • Regulatory compliance
  • Transaction processing
  • Fluent in English and Arabic
  • Banking and Wealth Management
  • Multitasking capacity
  • Problem solving
  • Effective communication
  • Pet sitting
  • Animal feeding

Languages

English
Full Professional
Arabic
Native/ Bilingual

Accomplishments

  • Played and was team captain in La Liga Academy in Dubai for soccer.

Timeline

Fast Food Cashier

McDonald's
11.2024 - 02.2025

Dog Walker

Park Paws Dog Walking
04.2024 - 08.2024

Customer Service Representative

Comprehensive Benefit Solutions
08.2023 - 02.2024

Bank Teller

Royal Bank of Canada (RBC)
01.2023 - 07.2023

Customer Service Representative

BEST BUY
07.2022 - 12.2022

Advanced Diploma - Business Administration - Finance

George Brown College

High School Diploma -

Streetsville Secondary School

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Malek Ajjawi