MALEEK MCCALLA

Sales Associate

Nike Factory Store | Ottawa, Canada

• Multiple-time MVP (Employee of the Month) and recurring Quarterly MVP nominee for performance and leadership.
• Consistently contributed to store sales targets through strong customer engagement and product education.
• Built rapport with customers by identifying needs and offering tailored solutions.
• Collaborated with leadership and team members to improve store performance and customer experience.

Variety Pharmacy | Kingston, Jamaica

• Supervised daily store operations and supported staff to ensure high customer service standards.
• Assisted customers with product selection while resolving issues efficiently.
• Maintained accurate sales records and supported inventory organization.
• Trained and guided team members to improve service quality and workflow.

Sales Associate

Payless Shoe Store | Kingston, Jamaica

• Delivered consistent customer service in a fast-paced retail environment.
• Processed cash transactions accurately and efficiently.
• Maintained store organization and supported daily operations.