MALECA CALLUM
Scarborough,ON
Summary
Highly confidential, caring, and empathetic professional dedicated to helping individuals. Results-driven with a proven track record of excelling in various positions and environments, leveraging solid skills and experience. Collaborates effectively with team members to meet deadlines and achieve goals. Demonstrates exceptional communication skills when interacting with colleagues and customers. Works seamlessly with individuals at all levels of management, staff, and clients. Detail-oriented and adept at multitasking.
Overview
19
19
years of professional experience
Work History
Private Housekeeper
Callum's Cleaning Services
05.2017 - Current
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
Office Administrator Intern
Sunrise Kids Dental
- Maintained the record of the documents filed and removed and inspected the filing section
- Periodically ensured records were appropriately categorized and maintained in good condition
- Registered and managed patients’ appointments by scheduling times for follow-ups
- Practice active listening to respond appropriately to patients’ enquiries
- Maintained patient rooms to ensure a clean, safe patient experience
- Adhered to the company’s administrative policies on patient care
- Processed money received from patients via credit card, debit, & cash payments when necessary
- Performed other assigned office duties, such as packing and unpacking received shipments, photocopying, scanning, sending faxes, labelling materials, sending emails, and mail correspondence
- Organized Office for smooth operations.
Filing Clerk
Alexandria Health Centre
- Maintained the record of the documents filed and removed, inspected the filing section periodically to ensure records are categorized properly and maintained in good condition
- Registered and managed patients’ appointments by scheduling times for follow-ups
- Practice active listening to respond appropriately to patients’ enquiries
- Adhered to the company’s administrative policies on patient care
- Processed money received from patients via credit card, debit, & cash payments when necessary
- Performed other office duties that were assigned such as assisting nurses, having devotions with patients, assisting patients to the waiting area, recording absences, etc.
Graphic Designer/ Receptionist
Delapenha’s Funeral Services
01.2009 - 01.2014
- Consistently met and exceeded customers’ needs and expectations through effective presentation and discussion of the company products and services
- Communicated professionally with clients and staff, demonstrating high interpersonal skills
- Recognized by management as being efficient and detail-oriented.
Cashier
University Bookstore
01.2006 - 01.2007
- Greeted customers and handled queries, counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Processed sales and received payment by cash, cheque, and institution authorization
- Maintained monthly records of all available stocks and prices
- Balanced all funds received at the end of the workday.
Education
Diploma, Office Procedures, Machine Transcriptions, Computer Applications, Document Review & Proofreading, Word Processing, Financial Records, Medical Terminology, Medical Office Assisting Billing - Office Administration-Health Services
Centennial College
Toronto, ON05.2024
BSc Certificate - Human Resource Management
Northern Caribbean University
01.2013
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Guest Relations
- Home maintenance
- Elderly Care
Referencesavailable
True
Community Service
- Support Staff, Ephesus S.D.A., Toronto, ON, 2016, Present, Plan and organize programs for children to enhance their learning., Package and distribute food boxes to members of the community and maintain a clean and safe environment to avoid any accidents.
- Server, Berea Community Outreach, Toronto, ON, 2019, Prepared and served hot meals to the homeless and encouraged and offered social support when necessary.
Languages
English
Full Professional
Timeline
Private Housekeeper
Callum's Cleaning Services
05.2017 - Current
Graphic Designer/ Receptionist
Delapenha’s Funeral Services
01.2009 - 01.2014
Cashier
University Bookstore
01.2006 - 01.2007
Office Administrator Intern
Sunrise Kids Dental
Filing Clerk
Alexandria Health Centre
Diploma, Office Procedures, Machine Transcriptions, Computer Applications, Document Review & Proofreading, Word Processing, Financial Records, Medical Terminology, Medical Office Assisting Billing - Office Administration-Health Services
Centennial College
BSc Certificate - Human Resource Management
Northern Caribbean University
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