MALCOM MENSAH
Montréal,QC
Summary
Proactive and passionate ERP consultant with 3+years of implementing Acumatica Cloud ERP with success and especially the construction edition.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Analyste d'affaires ERP
SIPD
Laval, QC
04.2021 - Current
- Analyze and respond to customer requests, advise and assist them in implementing the software solution and its modules.
- Analyze, improve and automate existing business processes.
- Collaborate with the team to document and follow up on mandates, project progress and bug fixes.
- Work with project managers to ensure we meet our objectives.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Education
Bachelor of Business Technology Management -
UQAM
Montréal, QC02.2021
Skills
- Functional Consulting
- ERP Implementation
- Business Process Analysis
- Agile Methodology
- Application support
- Documentation creation
- Training delivery
- Software configuration
- Data Migration
- Data Analytics
- Client Relations
- Systems Analysis
Certification
Permis de Conduire
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Analyste d'affaires ERP
SIPD
04.2021 - Current
Bachelor of Business Technology Management -
UQAM