Malcolm Wilkins
Administrations Professional
Vancouver,BC
Summary
Dedicated Operations & Administrations Professional with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Property Administrator
Re/Max Crest Realty - Vancouver Rental Group
Vancouver, British Columbia
10.2021 - Current
- Worked closely with property managers, realtors and various departments at Re/Max to meet client expectations.
- Negotiated and approved rental or lease of various properties in a portfolio on behalf of property owners and ensure that terms of lease agreement are met.
- Prepared and administered contracts for provision of property services, such as cleaning and maintenance, security services and alarm systems.
- Co-ordinate the implementation of repairs, maintenance and renovations carried out on buildings and monitor progress and cost of work for property owners.
- Compile and maintain records on operating expenses and income, prepare reports and review rents to ensure they are at market value
- Ensure that trouble calls received from clients or tenants are acted upon with immediacy.
- Administer damage deposits and facilitate returns upon evaluation.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Supervised the coordination of repairs, city ordinance reviews, business licenses, vacancy and speculation tax accounts, strata maintenance etc.
Office Administrator, Property Manager
Birds Nest Properties, Ltd.
Vancouver, British Columbia
04.2019 - 10.2021
- Interacted with clients and interested parties by phone, email or in-person to provide information about company services.
- Provided support to senior management with proactive correspondence management, tenant application screening, showtime management & document coordination.
- Assisted in the coordination of move in, move out & regular inspections with both tenants and landlords.
- Assisted with the supervision of property repairs, maintenance & strata scheduling.
Administrative Assistant
Venue West Conference Services, Ltd.
Vancouver, British Columbia
10.2018 - 04.2019
- Coordinated concerns with incoming client calls.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Education
Bachelor of Arts - Economics & History
University of British Columbia
Vancouver, BC 09.2013 - 05.2018
Skills
Maintenance knowledge
Tenant and eviction laws
Building operations
MRI accounting software
Knowledge of building codes
Financial budgeting and reporting
Property tours and inspections
City and county regulations
Administrative tasks
Staff Management
Property management
Timeline
Property Administrator
Re/Max Crest Realty - Vancouver Rental Group
10.2021 - Current
Office Administrator, Property Manager
Birds Nest Properties, Ltd.
04.2019 - 10.2021
Administrative Assistant
Venue West Conference Services, Ltd.
10.2018 - 04.2019
Bachelor of Arts - Economics & History
University of British Columbia
09.2013 - 05.2018