Malcolm Weekes
Summary
Enthusiastic IT professional offering over 5 years of experience in system and network administrator roles. Dedicated employee with a strong background in configuring, monitoring and optimizing cloud and on-prem infrastructure.
Overview
9
9
years of professional experience
Work History
Systems and Network Administrator
Driven Financial (formerly Thinking Capital)
Montreal
06.2019 - 01.2023
- Managed the corporate Windows domain and LAN infrastructure at our Montreal and Toronto offices
- Configured VMware vSphere virtual environment with two ESXi servers
- Helped company rebrand IT services from Thinking Capital to Driven Financial
- Transitioned Sales telephony system from Talkdesk to RingCentral
- Helped save company $50,000 a month by reducing IT costs (licenses, redundant services, consolidation)
- Migrated on-premise Windows file server to SharePoint
- Implemented and configured Apple MDM fleets for computer and mobile device management (MoSyle, Kandji)
- Implemented VEEAM backup services to capture snapshots of ESXi servers maintaining company wide backups
- Setup PRTG monitoring alerts for network and server infrastructure.
Jr Systems and Network Administrator
Revision Military
06.2018 - 06.2019
- Manage VMware ESXi infrastructure across corporate offices in Canada, US and the UK
- Maintain and execute backups of layer 2-3 network infrastructure
- Manage Office 365 tenant, administering users and managing email flow
- Maintain VEEAM Backup and Replication across datacenter sites
- Manage vCenter containing virtual machines on ESXi servers
- Manage Windows corporate domain (DFS, Active Directory)
- Configure firewall connection rules and policies
- Configure and troubleshot network switches
- Configure firewall security policies (web filtering, IPS, SSL Inspection).
Network Technician
Lower Canada College
07.2017 - 06.2018
- Configure firewall connection rules and policies
- Program and troubleshoot Cisco network switches
- Install and configure Windows Servers 2003, 2008, 2012, 2016
- Manage onsite Microsoft Exchange server creating email accounts and distribution groups
- Setup web filtering on the network, restricting/granting access to online resources
- Mitigate spam emails through email firewall by implementing rules and blocking senders
- Manage and create scopes for DHCP servers
- Setup share permissions on Windows file servers
- Manage Active Directory user accounts, groups and OUs
- Manage Google Admin domain, containing teacher and student accounts, groups and apps
- Manage school lockdown alert system, AlertUS, configuring alerts and the deployment of the application to end devices
- Maintain virtualized environments on ESXi servers
- Responsible for 24/7 on-call network emergency support
- Train interns on various network and helpdesk tasks.
Help Desk Support Technician
Lower Canada College
01.2014 - 07.2017
- Assist students, teachers and staff with technical support issues at I.T
- Helpdesk and over the phone
- Implement I.T
- Helpdesk ticketing system
- Troubleshoot hardware and software issues with Microsoft Windows and Apple Macintosh computers
- Troubleshoot SMART Smartboards, Apple TVs and various projector issues in classrooms
- Deploy Windows computers using computer deployment tool, CloneZilla
- Maintain accurate list of all IT assets in online inventory
- Perform backups and restores on Windows and Mac operating systems
- Secure computers with up to date anti-virus and anti-malware software
- Manage school fleet of photocopiers by troubleshooting print issues and keep accurate inventory
- Manage Mitel PBX VoIP phone system, administering user phone extension numbers and voicemail boxes.
Education
CCNA Routing & Switching -
Montreal College of Information Technology
Montreal, QC03.2018
A.E.C. Diploma in Network Administration -
John Abbott College
Montreal, QC01.2013
Skills
- Network Technologies: VLAN, DHCP, TCP/IP, DNS, SSH
- Operating Systems: Windows Server, Linux, macOS
- Hardware: Fortinet, Cisco, Dell, QNAP, HP
- Virtual Environments: VMware vSphere
- Cloud Systems: AWS, Google Workspace, Azure, Apple Business Manager
- Monitoring Tools: SolarWinds, PRTG, Zabbix
- Data Backup Maintenance: VEEAM
- Mobile Device Management: Kandji, MoSyle, Windows Group Policies (GPOs)
- Vendor Relationship Management and Procurement
- CompTIA A Certification
Languages
English
Native/ Bilingual
French
Professional
References
References available upon request.
Timeline
Systems and Network Administrator
Driven Financial (formerly Thinking Capital)
06.2019 - 01.2023
Jr Systems and Network Administrator
Revision Military
06.2018 - 06.2019
Network Technician
Lower Canada College
07.2017 - 06.2018
Help Desk Support Technician
Lower Canada College
01.2014 - 07.2017
CCNA Routing & Switching -
Montreal College of Information Technology
A.E.C. Diploma in Network Administration -
John Abbott College
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