Malcolm Patterson
Visalia
Summary
Professional with experience and preparation for role, equipped with skills in online shopping, order fulfillment, and customer service. Strong focus on team collaboration and achieving results, adapting to changing needs effortlessly. Reliable in ensuring accurate and timely order processing, with keen eye for product quality and inventory management. Valued for effective communication, problem-solving abilities, and dedication to delivering exceptional customer experiences.
Overview
10
10
years of professional experience
Work History
Online Shopper
Walmart
10.2023 - Current
- Operate point-of-sale POS systems and handle cash
- Deliver excellent customer service
- Receive, stock, and replenish product
- Assisted customers in locating items and provided product recommendations based on their preferences
- Collaborated with team members to unload delivery trucks and verify accuracy of received merchandise
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Delivered packages and goods to customers in a timely and efficient manner
Customer Service/Stocker/Cashier
Amazon Fresh
04.2020 - 10.2023
- Operate point-of-sale POS systems and handle cash
- Deliver excellent customer service
- Receive, stock, and replenish product
- Use systems to scan, process, and count inventory
- Identify and communicate barriers to completing assigned tasks
- Keep the store as clean and beautiful
- Rotate between additional duties as assigned
Night Stocker
Vons
05.2016 - 04.2020
- Face merchandise on shelves
- Open cases of merchandise and stock the shelves
- Place individual items on shelves in specified location
- Dust and washes shelves as needed
Cook/Cashier
Pizza Hut
09.2015 - 06.2016
- Prepare dough
- Operate oven
- Maintain clean and organized kitchen
- Ring up sales
- Request prices checks
- Collect payments
Education
High School Diploma -
California Tech High School
06-2012
Skills
- Customer Care
- Call Center
- Customer Service
- Customer Support
- Heavy Lifting
- Packaging
- Pallet Jack
- Order tracking
- Online marketing
- Price comparison
- Payment processing
Additional Information
- Key Qualifications
- Heavy lifting
- Patience
- Well-Organized
- Excellent communication skills
- Ability to use "positive language"
- Time-Management skills
- Self-Motivated
Timeline
Online Shopper
Walmart
10.2023 - Current
Customer Service/Stocker/Cashier
Amazon Fresh
04.2020 - 10.2023
Night Stocker
Vons
05.2016 - 04.2020
Cook/Cashier
Pizza Hut
09.2015 - 06.2016
High School Diploma -
California Tech High School
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