Malaysia Reed
Concord
Summary
Developed strong communication and organizational skills in a clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
American Family Urgent Care
Brentwood, CA
04.2023 - 04.2025
- Assisted in patient intake processes to ensure effective and efficient service delivery.
- Recorded vital signs and medical histories accurately for patient assessment.
- Administered medications and vaccinations as directed by healthcare providers.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Scheduled appointments and managed patient follow-ups to optimize workflow efficiency.
- Maintained accurate electronic health records to support continuity of care and regulatory compliance.
- Conducted routine laboratory tests, ensuring compliance with safety standards and regulations.
- Performed EKG
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Medical Assistant
Dignity Health Urgent Care
Oakland, CA
09.2022 - 12.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Scheduled appointments and managed patient follow-ups to optimize workflow efficiency.
Education
Certificate - Certified Clinical Medical Assistant
Stepful Inc
02-2026
Certificate - Dental Assistant
San Francisco State University/JVS
San Francisco, CA09-2020
High School Diploma -
Balboa High School
San Francisco, CA06-2014
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Patient Vital signs
- Wound Care
- Epic
- Sterilization techniques
- Electronic health records
- Medication administration
- Patient care
- Specimens collection and processing
Certification
- Certified Clinical Medical Assistant, NHA - 02/2026
- Basic Life Support(BLS), [American Heart Association ] - [12/2025]
- Certified Dental Assistant, JVS/SF State - 09/2020
Timeline
Medical Assistant
American Family Urgent Care
04.2023 - 04.2025
Medical Assistant
Dignity Health Urgent Care
09.2022 - 12.2023
Certificate - Certified Clinical Medical Assistant
Stepful Inc
Certificate - Dental Assistant
San Francisco State University/JVS
High School Diploma -
Balboa High School