Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malayna Harper

West Kelowna,BC

Summary

Compassionate individual and knowledgeable Home Health Care Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet patient/client care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

In-Home Care Aide

Rick Krusel, Private In-Home Care
05.2023 - Current
  • Working with multiple patients with a variety of disabilities.
  • Assist clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Provided direct personal care with care and compassion
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Provide patient support with activities for daily living

Bartender /Server Supervisor

Liquid Zoo
01.2012 - Current
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep establishment compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep establishment working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

In-Home Health Care Aide

McCullough Homes
10.2021 - 06.2023
  • Working with persons with disabilities, including paraplegic patients
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care to clients.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.

Community Support Worker

Personal Life Style Support Inc.
05.2019 - 07.2021
  • Coordination of care, including organizing client care and sharing of information, as necessary
  • Working with paraplegic patients / clients with care and passion
  • Providing support with activities for daily living
  • Assisted in implementation of community support services in alignment with needs.

Education

High School Diploma -

Gleneagle Secondary School
Coquilam
06.1999

Skills

  • Community Activities
  • First Aid and Safety
  • Mobility Support
  • Lift transfer Assistant
  • Activities of Daily Living
  • Companionship and Emotional Support
  • Dietary Needs and Meal Preparations
  • Bathing and Dressing
  • Compassionate Client Care
  • Customer Service and Rapport
  • Check Payment Processing
  • Adaptable, Flexible, Warm and Friendly
  • Guest Relations Management
  • Regulatory Compliance
  • Beverage / Cocktail Preparation and Service
  • Liquor Law Compliance
  • Customer Service
  • Bar Operations Management
  • Identification Verification
  • Alcohol Ordering
  • Hospitality Service Expertise

Certification

Possibilities training in Self-Care Awareness

Take Home Naloxone Training

Level 1 First Aid Training Certificate

Serving it Right Certificate


Timeline

In-Home Care Aide

Rick Krusel, Private In-Home Care
05.2023 - Current

In-Home Health Care Aide

McCullough Homes
10.2021 - 06.2023

Community Support Worker

Personal Life Style Support Inc.
05.2019 - 07.2021

Bartender /Server Supervisor

Liquid Zoo
01.2012 - Current

High School Diploma -

Gleneagle Secondary School

Similar Profiles

CREATE PROFILE
Malayna Harper