Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Malayika Nsubuga

CALGARY,AB

Summary

Dependable Mount Royal University student with experience in retail, customer service, and culinary operations. Strong communication and interpersonal skills foster collaboration and enhance customer satisfaction. Thrives in fast-paced environments, delivering exceptional service while maintaining professionalism and attention to detail.

Overview

2
2
Languages
1
1
Certification
2
2
years of professional experience

Work History

Retail Sales Associate

H&M
Calgary, Alberta
04.2024 - 02.2026
  • Assisted customers in finding clothing, sizes, and products while delivering excellent customer service.
  • Operated cash registers and processed purchases, exchanges, and returns.
  • Resolved customer concerns professionally while creating a positive shopping experience
  • Maintained an organized and visually appealing sales floor through merchandising and restocking.
  • Folded, organized, and replenished merchandise throughout the store.
  • Assisted with fitting room operations and ensured a clean shopping environment.
  • Worked collaboratively with team members to meet daily sales and customer service goals.
  • Helped with opening and closing duties.

Customer service

B.R. Tire Services Ltd.
Calgary, Alberta
12.2024 - 11.2025
  • Greeted and welcomed customers professionally.
  • Assisted customers with general inquiries and directed them to staff.
  • Answered phone calls and provided basic information.
  • Helped maintain an organized and clean reception area.
  • Supported staff with administrative and organizational tasks.
  • Demonstrated strong communication and teamwork skills.
  • Provided friendly, efficient customer service in a busy environment.

Apprentice Cook (Culinary)

BMO Center
Calgary, Alberta
01.2026 - 07.2026
  • Prepared ingredients by washing, chopping, measuring, and organizing food items.
  • Assisted chefs with food preparation and meal service.
  • Assisted with plating and presentation of meals.
  • Maintained a clean and sanitary kitchen following food safety standards.
  • Operated kitchen equipment safely and efficiently.
  • Restocked ingredients and supplies to ensure kitchen efficiency.
  • Worked effectively in a fast-paced team environment.
  • Followed WHMIS and Alberta Food Safety procedures at all times.

Education

High School Diploma -

Dr. E.P. Scarlett High School
Calgary, AB
06-2026

Mount Royal University
Calgary
08-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Team collaboration
  • Effective communication
  • Time management
  • Attention to Detail

Languages

English
Native/ Bilingual
Bosnian
Professional

Certification

  • WHMIS Certification
  • Alberta Food Safety Certification

Timeline

Apprentice Cook (Culinary)

BMO Center
01.2026 - 07.2026

Customer service

B.R. Tire Services Ltd.
12.2024 - 11.2025

Retail Sales Associate

H&M
04.2024 - 02.2026

High School Diploma -

Dr. E.P. Scarlett High School

Mount Royal University
Malayika Nsubuga