Malak Zaidan
Burlington,ON
Summary
Versatile professional with a rich background spanning various domains. With experience in culinary arts as a Pizza Maker and Kitchen Assistant, I honed my skills in food preparation and teamwork. In the realm of community service, I've excelled as a Camp Monitor, planning activities for diverse age groups and ensuring a positive environment. My online French tutoring and volunteer roles in festival assistance highlight my commitment to education and community engagement. Additionally, my stint in an online store equipped me with e-commerce proficiency, managing orders, preparing packing slips, and delivering excellent customer service. This diverse skill set, coupled with digital literacy and event planning, positions me as an adaptable and resourceful professional ready to contribute effectively to varied professional landscapes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pizza Maker
Oven 360
03.2023 - 01.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Crafted paninis, served gelato, and made fresh cannolis for diverse menu offerings.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Fostered positive relationships with suppliers to ensure timely delivery of fresh ingredients necessary for daily production demands.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Managed closing operations, including sweeping, mopping, and cleaning for a tidy environment.
- Ensured safety and cleanliness throughout all processes, adhering to established standards.
Summer Camp Monitor
Centre Francophone Du Grand Toronto
07.2023 - 07.2023
- Planned and organized diverse activities for participants aged 5 to 18, both outdoor and indoor.
- Ensured the safety of all participants during outdoor activities, emphasizing group cohesion.
- Fostered inclusivity and a positive atmosphere to ensure everyone had an enjoyable experience.
- Provided snacks to participants and addressed any dietary considerations or allergies.
- Collaborated with fellow counselors to create a well-rounded and engaging program for camp attendees.
- Maintained a fun and secure environment, balancing structured activities with free time.
Food Preparation Worker
Hangry Chicken
03.2023 - 05.2023
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Guaranteed customer satisfaction by quickly delivering orders.
- Prepared and cut chicken for various dishes, ensuring accurate portioning and quality.
- Assembled orders by cooking and organizing items such as sautéed vegetables, fries, and rice.
Employee
MiaMar & Inc Co
12.2022 - 02.2023
- Checking orders on the platform
- Preparing packing slips and Fulfilling the orders
- Printing labels for different carriers
- Replying to customers’ requests via emails
Education
High School Diploma -
Gaetan Gervais
Oakville, ON01.2025
Skills
- Collaboration and Teamwork
- Cash Handling
- Equipment Cleaning
- Staff Management
- Microsoft Office
- Creativity
- Leadership
- Problem Resolution
- Customer Service
- Event Planning
- Transitional support
- Online tutoring
Languages
English
Full Professional
French
Native or Bilingual
Arabic
Native or Bilingual
Certification
- SafeTALK
- BeThere
References
Carolyne Prevost-Teacher
prevostc@csviamonde.ca
Hoover Ashley-Teacher
hoovera@csviamonde.ca
Marouane Falaki- Manager
falaki.m@gmail.com
Timeline
Summer Camp Monitor
Centre Francophone Du Grand Toronto
07.2023 - 07.2023
Pizza Maker
Oven 360
03.2023 - 01.2024
Food Preparation Worker
Hangry Chicken
03.2023 - 05.2023
Employee
MiaMar & Inc Co
12.2022 - 02.2023
High School Diploma -
Gaetan Gervais
- SafeTALK
- BeThere
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