
Proven expertise in system diagnostics and troubleshooting. A dedicated team player, I excel in maintaining optimal performance levels and delivering exceptional customer service.
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Provide an exceptional customer experience for our clients.
• Troubleshoot complex telecommunications products and systems using a digital multimeter, Smartphone, and PC
• Observe and follow all company Health and Safety rules and policies.
• Assess work assignments, installations and services provided by dispatch.
• Install and test equipment at customer’s premises including internet modems, phone, TV boxes.
• Install, remove, maintain and repair aerial and underground telephone and other telecommunication transmission lines.
• Connect, disconnect and relocate cable outlets.
• Inspect and test telecommunication transmission lines and cables for transmission characteristic's and to locate faults.
• Install, remove, maintain and repair aerial drops and other telecommunication transmission lines to provide excellent services to customers.
• Diagnose and solve all technical problems related to Cable services, High Speed Internet, Home Phone in accordance with company specification and standards
• Splice and repair various types and sizes of telephone and other telecommunication cables including optical fiber.