Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Malak Reslan

Ottawa,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
years of professional experience

Work History

Farber Debt Solutions

Client Care - Automotive Department
09.2021 - Current

Job overview

  • Achieved 89% LTA and managed 12 calendars
  • Handled over 30 leads a day
  • Offered friendly and efficient service to customers and dealerships, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.

Knight Motors Ottawa Corporation

Finance and Head Manager
04.2021 - 09.2022

Job overview


  • Engaged in urgent or escalated issues with customers or co-workers to provide appropriate direction and resolution.
  • Managed over $300k line of credit.
  • Increased revenue by assisting with operations management, sales and marketing efforts.
  • Managed payroll data entry and processing for employees to comply with predetermined company guidelines

Canadian Chamber Of Commerce

Internal Communication Specialist
11.2020 - 04.2021

Job overview

  • Monitored media and wrote daily reports.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Used Microsoft Word, Adobe illustrator and Adobe InDesign tools to create documents and projects including a headpiece for the weekly newsletter

Algonquin College Public Relations

Event Campaign Manager and Treasurer
09.2019 - 11.2020

Job overview

  • Raised funds within Courage to Care Campaign of $30,000 for Ottawa Inner City Health.
  • Planned all manner of 12 fund raising events.
  • Participated in public speaking and wrote press releases regarding the campaign.



Beaver Taiils

Manager
01.2019 - 04.2019

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Prepared cash flow projections, cost analysis daily and monthly report.

Education

Algonquin College
Ottawa, ON

Associate of Arts from Public Relations
05.2021

University Overview

Skills

  • Department Leadership
  • Automotive
  • Finance
  • Adobe
  • Microsoft Apps
  • Press Release
  • Public Speaking
  • Client Care
  • Management
  • Cash flow
  • Media Monitoring
  • Presentation

Timeline

Client Care - Automotive Department
Farber Debt Solutions
09.2021 - Current
Finance and Head Manager
Knight Motors Ottawa Corporation
04.2021 - 09.2022
Internal Communication Specialist
Canadian Chamber Of Commerce
11.2020 - 04.2021
Event Campaign Manager and Treasurer
Algonquin College Public Relations
09.2019 - 11.2020
Manager
Beaver Taiils
01.2019 - 04.2019
Algonquin College
Associate of Arts from Public Relations
Malak Reslan