Provide personalized beauty consultations to 50+ clients weekly; achieved ~20% increase in customer satisfaction surveys and sales.
Demonstrated products and shared information about cosmetic and product trends.
Managed store inventory; received products and tracked orders.
Sales Associate
Massimo Dutti
08.2021 - 04.2022
Member of 5-person sales team; achieved a 10% increase in monthly sales by increasing per-transaction values and return customer rates
Improved store layout by focusing on placement and distribution of sale and feature items
Managed cash register operations, handled refunds, and processed transactions accurately. Accountable for the store's security and end-of-day cash reconciliation, as well as for maintaining correct financial records and a seamless closing procedure.
Onsite Field Administrator
Switch Health
05.2021 - 09.2021
Maintained open lines of communication with clients, addressing concerns promptly to ensure satisfaction.
Handled inventory control functions, ensuring proper management of equipment and supplies essential for field operations.
Followed Switch Health Procedures, industry regulations and Switch Health Code of Conduct and Ethics Respond.
Education
Honours Bachelor of Science - Life Science
University of Toronto
Toronto, ON
04.2024
Skills
Skilled communicator with exceptional teamwork abilities; comfortable in fast-paced, collaborative settings
Strong analytical and problem-solving abilities; adaptable, quick learner
Technical skills include MS Applications, Adobe, Autodesk, Affinity Designer, R and Tableau
Activities
MESA UTM, 2023-01-01, 2024-01-01, Participated in the organization and planning of cultural events, such as social events, educational seminars, and outreach programs for the community.
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit