Malaika Hussain
Vancouver,BC
Summary
Dedicated and results-driven Operations Supervisor with a proven track record of optimizing efficiency and productivity in dynamic environments. Exceptional leadership skills honed through overseeing diverse operational teams. Expertise in strategic planning, process improvement, and resource allocation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Airport Terminal Services
03.2022 - Current
- Streamlined communication between various airport departments, ensuring smooth operations and timely flight departures.
- Assisted in the development of operational procedures for increased efficiency and compliance with regulations.
- Maintained accurate records of flight details, ensuring prompt updates were communicated to relevant parties.
- Managed irregular operations such as flight delays or cancellations proactively, minimizing negative impacts on passengers and overall operations.
- Building daily flight schedule and employee schedule based on schedule give from handlers.
Sales Associate
Canadian Tire
09.2020 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Sir Winston Churchill Secondary
Vancouver, BC06.2021
Skills
- Critical Thinking
- Airline experience
- Communication skills showcased through effective collaboration with cross-functional teams
- Demonstrated strong analytical skills through
- Complex problem solving
- Proficient in navigating and optimizing various software systems, demonstrating proficiency enhancing overall operational efficiency
Certification
Restricted Operator's Certificate - Aeronautical (ROC-A)
Full RAIC and D/A AVOP
Timeline
Operations Supervisor
Airport Terminal Services
03.2022 - Current
Sales Associate
Canadian Tire
09.2020 - 03.2022
High School Diploma -
Sir Winston Churchill Secondary
Similar Profiles
GURTEJ SINGH SODHIGURTEJ SINGH SODHI
Safety & Training Officer at Airport Terminal Services -Toronto Pearson AirportSafety & Training Officer at Airport Terminal Services -Toronto Pearson Airport
Mahlet TesemaMahlet Tesema
Server at Airport Terminal ServicesServer at Airport Terminal Services
Ethan OberEthan Ober
Airport Terminal Services at Airport Terminal Services (ATS)Airport Terminal Services at Airport Terminal Services (ATS)
Kayli SmetzerKayli Smetzer
Supervisor / Crew Cheif at Airport Terminal Services/ Alliance Ground Inc.Supervisor / Crew Cheif at Airport Terminal Services/ Alliance Ground Inc.
Paulia LokPaulia Lok
Senior Manager, Logistics at Oak + FortSenior Manager, Logistics at Oak + Fort