MALACHI FRASER
Oshawa
Summary
Dedicated and reliable certified lifeguard and swim instructor with National Lifeguard (NLS), Standard First Aid with CPR-C & AED, and Swim Instructor certifications. Skilled in maintaining a safe aquatic environment, responding effectively in emergencies, and providing engaging, supportive swim instruction to participants of all ages. Recognized for strong communication, leadership, and teamwork, with a proven ability to enforce safety standards while creating a positive and welcoming experience for patrons. Highly motivated to contribute to a safe and enjoyable pool environment.
Overview
7
7
years of professional experience
Work History
Childcare Assistant/Volunteer
Redemption Church Durham
01.2019 - Current
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Customer Service/Volunteer
Cornerstone Bookshop
07.2022 - 06.2024
- Guaranteed customer satisfaction by promptly addressing inquiries and providing accurate information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Paper Route Carrier
Metroland Media
05.2019 - 09.2023
- Ensured customer satisfaction by consistently delivering newspapers on time and in good condition.
- Managed time effectively by prioritizing tasks and maintaining an organized work schedule, ensuring the timely completion of all assigned responsibilities.
- Displayed reliability by consistently showing up on time and prepared for work each day, even during inclement weather conditions or high-traffic periods.
- Maintained professional relationships with clients through courteous communication and prompt resolution of any issues that arose.
Skills
- Certified National Lifeguard (NLS) – Pool
- Standard First Aid with CPR-C & AED
- Swim Instructor Certification
- Strong emergency response skills and ability to remain calm under pressure
- Excellent communication skills for teaching and interacting with patrons of all ages
- Proven leadership and responsibility in supervising groups and enforcing safety rules
- Collaborative team player, able to work effectively with fellow staff members
- Skilled in engaging and motivating children and youth in aquatic settings
- Experienced in conflict resolution and providing positive customer service
- Highly dependable with strong attention to detail and safety protocols
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Customer Service/Volunteer
Cornerstone Bookshop
07.2022 - 06.2024
Paper Route Carrier
Metroland Media
05.2019 - 09.2023
Childcare Assistant/Volunteer
Redemption Church Durham
01.2019 - Current
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