Malachi Dharmaratne
Los Angeles
Summary
Dedicated employee with a strong work ethic, commitment to overcoming challenges, and achieving results. Strong interpersonal skills complemented by a detail-oriented approach to customer service and conflict resolution. Capable of working independently and rapidly acquiring new competencies. Background in operations management and event coordination to enhance client satisfaction.
Overview
3
3
years of professional experience
Work History
Intramural Sports Supervisor
Loyola Marymount University
Los Angeles
08.2024 - Current
- Supervised intramural sports activities, enhancing participant engagement and fostering a vibrant community.
- Coordinated schedules and managed equipment inventory, ensuring smooth operations and readiness for all events.
- Facilitated conflict resolution among participants, promoting a respectful and inclusive environment.
- Organized training sessions for new referees to ensure adherence to rules.
Receptionist /Back Office Assistant
Powell Cheryl J MD
Los Angeles
05.2023 - 08.2023
- Managed patient check-in and check-out processes efficiently.
- Answered phone calls and directed inquiries to appropriate staff to facilitate effective communication and service.
- Scheduled appointments for patients using electronic health record system.
- Organized and secured patient files and confidential information to ensure compliance and accessibility.
Education
BBA - Marketing
Loyola Marymount University
Los Angeles, CA05-2028
Skills
- Event coordination
- Project management
- Customer service
- Time management
- Conflict resolution
- Team leadership
- Effective communication
- Public speaking
- Organizational skills
- Professionalism
- Marketing strategy
Timeline
Intramural Sports Supervisor
Loyola Marymount University
08.2024 - Current
Receptionist /Back Office Assistant
Powell Cheryl J MD
05.2023 - 08.2023
BBA - Marketing
Loyola Marymount University