Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mala McCarthy

Mala McCarthy

personal support worker
Toronto,ON

Summary

Compassionate Personal Support Worker with extensive experience at Paramed, excelling in patient care and vital signs monitoring. Proven ability to build strong client relationships while ensuring safety and emotional support. Recognized for outstanding communication skills and a goal-oriented mindset, enhancing clients' independence and overall well-being.

Overview

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1

Pharmacist Assitance

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1

Personal support worker

Work History

Personal Support Worker

Paramed
01.2024 - 05.2025
  • Provided personal care and assistance to clients in daily living activities.
  • Assisted clients with mobility and physical exercises to enhance independence.
  • Communicated effectively with clients to understand their needs and preferences.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Laundered clothing and bedding to prevent infection.
  • Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
  • Recorded vital signs, including temperature, pulse, respiration rate and blood pressure.
  • Instructed family members on how to provide bedside care.

Intern

Suites By The Lake Retirement Homes
02.2023 - 05.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted with daily living activities, running errands, and household chores.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded status and duties completed in logbooks for management.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Participated in ongoing professional development to stay current on best practices in the field of personal support work, ensuring the highest quality of care for all clients.
  • Monitored vital signs regularly to detect early warning signs of health issues, promptly reporting any changes to the supervising medical staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.

Education

License Certificate - Personal Support Worker

National Association of Career Colleges
Toronto
07.2024

Skills

  • Multitasking and Organization
  • Interpersonal and Social Skills
  • Goal-oriented mindset
  • Outstanding communication skills
  • Client Relationships
  • Professionalism and Etiquette
  • Data Management
  • Telephone Etiquette
  • Quality Control
  • Administrative Support
  • Personal care
  • Vital signs monitoring
  • Customer service
  • Emotional support
  • Safety checks
  • Time management
  • Mobility assistance
  • Patient documentation
  • Compassionate care
  • Patient care
  • Toileting assistance
  • Relationship building
  • Client dressing
  • Housekeeping tasks
  • Verbal and written communication

Certification

  • Personal Support Certification Nacc
  • pharmacist Assistance Diploma and certification of Ontario Canada Nacc

Timeline

Personal Support Worker

Paramed
01.2024 - 05.2025

Intern

Suites By The Lake Retirement Homes
02.2023 - 05.2023

License Certificate - Personal Support Worker

National Association of Career Colleges

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Mala McCarthypersonal support worker