Maksim Kuprevicius
Toronto,ON
Summary
- Highly motivated future Humber College graduate, seeking for new opportunities in the field of accounting, finance, banking, or insurance.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
TD
09.2023 - Current
- Delivered phenomenal performance in handling customer inquiries and transactions, consistently receiving positive feedback for exceptional service
- Successfully managed and resolved customer issues, demonstrating the ability to handle stressful situations with professionalism and efficiency
- Assisted in the training and onboarding of new associates, sharing best practices and contributing to a positive team environment
- Achieved and exceeded sales targets through effective communication and product knowledge.
Student Ambassador
Humber College
06.2020 - 06.2024
- Conducted campus tours throughout the summer for prospective international students, leading groups of 10-15 people
- Provided realistic explanations about Humber services and education; communicated with associates to meet sales growth
- Assisted the Student Recruitment department by participating in events and activities such as Open House
- Responded to customer service inquiries online and performed office clerical work.
Education
Bachelor of Commerce Finance, Accounting, Business Research Methods, Financing Reporting and Data Analytical Fintech, Consumer Credit, Quantitative Methods for Finance, Fixed Income (CFA exam), Taxation, Canadian Securities 1 and 2, Advanced Equity Investment, Estate Planning -
Humber College
12-2024
Skills
- Outstanding customer service
- Communication skills
- Understanding of banking
- Accounting and Financial Planning
- Transaction system processes
- Advanced knowledge of MS office
- Collaborative team worker
- Confident with independent tasks
References
Provided upon request
Extracurricular Activities
Humber - Accounting and Finance Club, Volunteer. Participated in the entrepreneurial community of Humber College. Organized social networking events with industry mentors and speakers.
Timeline
Customer Service Associate
TD
09.2023 - Current
Student Ambassador
Humber College
06.2020 - 06.2024
Bachelor of Commerce Finance, Accounting, Business Research Methods, Financing Reporting and Data Analytical Fintech, Consumer Credit, Quantitative Methods for Finance, Fixed Income (CFA exam), Taxation, Canadian Securities 1 and 2, Advanced Equity Investment, Estate Planning -
Humber College
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