Mk Abraham Zemhret
Calgary
Summary
Responsible Cashier looking for part-time evenings and weekends. Proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
9
9
years of professional experience
Work History
Cashier
Bridgeland Market
04.2015 - 09.2018
- Checked the cash drawers at the beginning and end of the shift to ensure adequate change for fast processing of transactions
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Took responsibility to scan the items in the cart, prepared accurate billing, and collected payment, including checks, cash and credit purchases or refunds.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Maintained a friendly and courteous demeanor throughout the shift while providing fast and effective services to the customers, solved customer queries, and complaints as needed.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Administrative Assistant/Receptionist
ALS Global
09.2018 - 04.2020
- Performed general office duties, including answering multi-line phone
system, routing calls, delivering messages to staff and greeting visitors. - Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coordinated meetings and seminars, including catering and transportation for guests
- Sorted, received and distributed mail correspondence between departments and personnel.
- Composed internal memos and external correspondence for senior
management and reviewed all documentation to eliminate errors. - Supported multiple account managers on proofreading and typing forms and reports.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Created PowerPoint presentations for business development purposes.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Administrative Assistant
Calgary Hearing Aid & Audiology
05.2021 - Current
- Answered multi-line phone system, coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Used Blueprint to schedule appointments for hearing assessments and hearing aids fittings.
- Obtained pre-authorization from insurance companies ahead of the hearing aids fitting.
- Executed record filing system to improve document organization and management.
- Processed medical insurance claims and payments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed accounts receivable from third parties health insurance to ensure payments were received on time.
- Managed office bookkeeping with insurance billing and patient payments.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Offered translation to patients speaking in Tigrinya and Arabic
Education
Certificate - Medical Office Assistant
Bow Valley College
Calgary, AB2018
Skills
- Customer Service Excellence
- Cash Drawer Management
- Trained in Point-of-Sale Systems
- Credit and Cash Transactions
- Refunds and Exchanges
- Money Handling
- Time Management Skills
- Product Knowledge
- Product and Service Sales
- Stocking and Replenishing
- Conflict Resolution
- Cleaning and Sanitizing
Timeline
Administrative Assistant
Calgary Hearing Aid & Audiology
05.2021 - Current
Administrative Assistant/Receptionist
ALS Global
09.2018 - 04.2020
Cashier
Bridgeland Market
04.2015 - 09.2018
Certificate - Medical Office Assistant
Bow Valley College
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