MAKENZIE TURCOTTE
Orleans,ON
Summary
Motivated and dependable professional with diverse experience in youth programming, customer service, and team leadership across educational, recreational, and hospitality settings. Skilled in communication, problem-solving, and creating inclusive environments that foster growth and engagement. Known for adaptability, strong work ethic, and a positive attitude in fast-paced and team-oriented roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Moxies
09.2023 - Current
- Provide excellent customer service
- Greet customers and present menus
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Recording and fulfilling food and drink orders
- Deliver checks and collect payments
Teacher
CEPEO
09.2022 - Current
- Cover the role of a permanent teacher
- Make sure students are safe by promoting in-class engagement and good behavior
- Lead lessons using presentations, textbooks and other learning materials
- Supervise students in class and during recess, lunch and detention periods
Camp Counselor
City Of Ottawa
05.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Beach Volleyball Attendant
City of Ottawa
05.2024 - 08.2024
- Set up and take down beach volleyball nets, courts, and equipment daily
- Monitor games to ensure fair play and enforce facility rules and safety guidelines
- Maintain cleanliness of courts and surrounding areas throughout the shift
- Report any damages or safety concerns to supervisors promptly
Keyholder / Supervisor
Groupe Dynamite
08.2021 - 10.2023
- Receive the merchandise into the store
- Perform opening and closing duties
- Help customers resolve issues
- Direct and review the work of staff, team members
- Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction
Data Entry Clerk
Mantha Insurance Brokers Ltd
07.2022 - 11.2022
- Prepare, compile, and sort documents for data entry
- Verify and log receipt of data
- Transcribe source data into the required electronic format
- Transfer information from paper format into computer files using keyboards, data recorders, or optical scanners
Cashier - Golf Course Attendant
Mer Bleue Golf and Mini Putt
05.2020 - 11.2021
- Operate a cash register and collect all guest fees
- Ensure that golfers register properly for each round played
- Answer the phone, take reservations, greet customers and answer any questions
- Operate and maintain equipment (ball dispenser, ball retrieval machine, blowers, etc.)
Hostess / Expo
St-Louis Bar & Grill
07.2019 - 02.2020
- Seat guests and manage the seating chart
- Monitor restaurant activity to determine seating and dining flow
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner
- Perform opening and closing duties, as needed
Education
Bachelor of Arts - Social Sciences
University of Ottawa
Ottawa, ON04-2025
Skills
- Bilingual
- Teamwork
- Leadership
- Caring
- Kind
- Focused
- Initiative
- Strong work ethic
- Allergy awareness
- Attention to detail
- CPR
- First aid
- Child and adolescent mentoring
Certification
Smart Serve Ontario, Smart Serve Course Training Completed
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Camp Counselor
City Of Ottawa
05.2024 - 08.2024
Beach Volleyball Attendant
City of Ottawa
05.2024 - 08.2024
Server
Moxies
09.2023 - Current
Teacher
CEPEO
09.2022 - Current
Data Entry Clerk
Mantha Insurance Brokers Ltd
07.2022 - 11.2022
Keyholder / Supervisor
Groupe Dynamite
08.2021 - 10.2023
Cashier - Golf Course Attendant
Mer Bleue Golf and Mini Putt
05.2020 - 11.2021
Hostess / Expo
St-Louis Bar & Grill
07.2019 - 02.2020
Bachelor of Arts - Social Sciences
University of Ottawa
Similar Profiles
DENNIS BEN JOHNYDENNIS BEN JOHNY
Restaurant Manager at MOXIESRestaurant Manager at MOXIES
Nigel JohnsonNigel Johnson
Waiter at MoxiesWaiter at Moxies
Matthew WaldmanMatthew Waldman
Busser at MoxiesBusser at Moxies