Makenzie Marchione
Bolton,ON
Summary
Hardworking and passionate job seeker, with 6+ years of work experience. Aiming to leverage a proven knowledge of customer service, data entry, and retail sales skills to successfully fill the role at your company. Dedicated in promoting a engaged, empowering work culture to ensure the achievement of organizational goals.
Overview
5
5
years of professional experience
Work History
Customer Experience Associate
Scotiabank
12.2022 - Current
- Address customer inquiries and concerns by providing solutions and alternatives.
- Collaborate with team members to resolve customer concerns and deliver enhanced customer experiences.
- Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating a welcoming, positive experience.
- Look for additional ways to expand products to customers by upselling new products and services.
Stylist
Mejuri
09.2022 - 12.2022
- Assessed customer needs and utilized suggestive selling techniques to maximize sales.
- Engaged with customers to effectively build long lasting customer relationships.
- Delivered energetic and personalized customer service.
- Solved customer challenges by offering relevant products and innovative solutions.
- Merchandised new products in visually appealing and organized displays.
Senior Style Advisor
Aritzia
07.2020 - 08.2022
- Provided excellent customer service and style advice in a faced paced, high energy environment.
- Maximized sales through customer relationship building and selling techniques.
- Learned client preferences and dislikes to provide a personalized and seamless customer experience.
- Built long-term relationships with clients to promote brand reputation and brand loyalty.
- Committed to learning and applying the brands principals.
- Worked effectively in a team to meet and surpass store goals.
Accounts Payable Administrative Assistant
Husky Injection Molding Systems
07.2018 - 09.2019
- Summer internship
- Created and prepared Invoices and bills for payment processing.
- Cleansed and filtered data for payment processing using Microsoft Excel.
- Interacted with vendors, contractors and professional service personnel to receive orders, direct activities, and communicate instructions.
- Located and attached appropriate files to incoming correspondence requiring replies.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
Bachelor of Commerce - Law And Business
Toronto Metropolitan University
Toronto, ON06.2023
Skills
- Strong Ability to Problem Solve
- Fast Learner
- Enhanced Communication Skills
- Committed to Business Objectives
- Enthusiastic
- Excellent Customer Service Skills
Timeline
Customer Experience Associate
Scotiabank
12.2022 - Current
Stylist
Mejuri
09.2022 - 12.2022
Senior Style Advisor
Aritzia
07.2020 - 08.2022
Accounts Payable Administrative Assistant
Husky Injection Molding Systems
07.2018 - 09.2019
Bachelor of Commerce - Law And Business
Toronto Metropolitan University
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