Makenzie Cameron
Edmonton,Canada
Summary
Dynamic customer service professional with a proven track record at Mr. Pretzels, excelling in food handling and safety. Recognized for delivering exceptional service and training new staff, I leverage strong attention to detail and conflict resolution skills to enhance customer satisfaction and drive team success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Food Handling
Mr. Pretzels
Edmonton, Canada
10.2019 - 12.2022
- Crafted appetizing pretzels from scratch, ensuring high quality and taste standards.
- Mixed ingredients, shaped dough, and baked pretzels to achieve optimal results.
- Maintained adherence to quality and safety standards throughout production processes.
- Operated equipment and machinery in compliance with safety guidelines.
- Ensured a clean and organized workspace to promote efficiency.
- Delivered excellent customer service by responding to inquiries and processing transactions efficiently.
- Demonstrated strong attention to detail and time management in a fast-paced environment.
- Exhibited leadership skills while collaborating effectively within a team.
Customer Service
River city games
Edmonton, Canada
02.2016 - 10.2019
- Delivered exceptional customer service through in-depth product knowledge and effective communication.
- Processed sales and return transactions accurately to enhance customer satisfaction.
- Responded to product inquiries with current information on sales and promotions.
- Priced merchandise, stocked shelves, and conducted inventory assessments.
- Maintained organized and clean store environment to create an inviting atmosphere.
- Ensured product displays aligned with corporate branding standards.
- Complied with company policies, procedures, and safety regulations.
- Facilitated training for new Customer Service Specialists on effective service practices.
Education
High School Diploma -
Harry Ainlay School
Edmonton, AB06.2019
Skills
- Retail management
- Key holder responsibilities
- Food handling and safety
- Customer service excellence
- Point of sale (POS) systems
- Conflict resolution strategies
- Attention to detail
- Dependable and responsible
References
References available upon request.
Timeline
Customer Service Food Handling
Mr. Pretzels
10.2019 - 12.2022
Customer Service
River city games
02.2016 - 10.2019
High School Diploma -
Harry Ainlay School
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