Makenna Willison
Atascadero
Summary
Detail-driven fine dining server known for delivering seamless, elevated service and personalized guest experiences. Experienced in accurate order execution, tableside etiquette, and wine and beverage presentation. Brings strong communication skills and a calm, polished approach to every service.
Overview
8
8
years of professional experience
Work History
Server
Allegretto Vineyard Resort
Paso Robles, CA
09.2023 - Current
- Provide attentive table service in a fast-paced restaurant.
- Present wine tastings, explained flavor profiles, production methods, and pairings.
- Accurately took food and beverage orders and delivered them promptly.
- Operate POS system for orders, payments, and cash handling.
- Assisted with wine bottle sales and merchandise transactions.
- Checked guest identification and followed alcohol service regulations.
- Restocked wine, glassware, and supplies as needed.
- Supported special events and large group reservations.
- Collaborated with team members to ensure smooth daily operations.
Veterinary Assistant
Coast Veterinary Clinic
Morro Bay, CA
08.2023 - 02.2024
- Assisted veterinarians in performing examinations and procedures, ensuring animal comfort and safety.
- Maintained accurate medical records, enhancing data accessibility for veterinary staff.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Administered medications and vaccinations as directed, supporting patient health and recovery.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
Server
Olive Garden
San Luis Obispo, CA
09.2021 - 09.2023
- Delivered exceptional customer service, ensuring guest satisfaction and positive dining experiences.
- Managed multiple tables effectively, maintaining attention to detail and prompt service during peak hours.
- Collaborated with kitchen staff to ensure timely order delivery and enhance overall operational efficiency.
- Trained new servers on menu offerings, service standards, and best practices for guest interaction.
Veterinary Assistant
Dr. Stacy Potter
Paso Robles, CA
01.2018 - 01.2022
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Maintained accurate medical records and documentation for veterinary procedures.
- Supported veterinarians during examinations, surgeries, and treatments for various species.
- Educated clients on pet health, wellness, and preventive care strategies along with recovery plans.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Education
Bachelor of Science - Animal Science
California Polytechnic State University
San Luis Obispo, CA06-2027
Associate of Science - Biology
Cuesta College
San Luis Obispo, CA06-2025
Skills
- Strong work ethic
- Reliability
- Exceptional customer service
- Memory retention
- Beverage preparation
- Wine pairings
- Positive and professional
- Multitasking
- Team player
Timeline
Server
Allegretto Vineyard Resort
09.2023 - Current
Veterinary Assistant
Coast Veterinary Clinic
08.2023 - 02.2024
Server
Olive Garden
09.2021 - 09.2023
Veterinary Assistant
Dr. Stacy Potter
01.2018 - 01.2022
Bachelor of Science - Animal Science
California Polytechnic State University
Associate of Science - Biology
Cuesta College