Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Makenna Mellors

Ajax,ON

Summary

Hard working and dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

3
3
years of professional experience

Work History

Receptionist

Centre for Advanced Medicine
Whitby, Ontario
10.2024 - 04.2025
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment
  • Provided excellent customer service at all times
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or people.
  • Maintained an organized filing system of confidential client information
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Cashier

Pizza Nova
Ajax, Ontario
03.2022 - 12.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Used suggestive selling techniques to promote add-on sales.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Bachelor of Arts - Psychology

Trent University
Oshawa, ON
04-2028

High School Diploma -

St. Mary's Catholic Secondary School
Pickering
06-2023

Skills

  • Excellent customer service
  • Communication skills
  • Problem solving
  • Ability to multitask at a fast pace
  • Time management
  • POS systems

Accomplishments

  • Honor Roll
  • Smart Serve Certification
  • First Aid Certified
  • Non-Profit SHSM Club

Timeline

Receptionist

Centre for Advanced Medicine
10.2024 - 04.2025

Cashier

Pizza Nova
03.2022 - 12.2024

Bachelor of Arts - Psychology

Trent University

High School Diploma -

St. Mary's Catholic Secondary School

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Makenna Mellors