Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Makenna Kirkconnell

Kincardine,ON

Summary

Dependable student with experience in retail operations, emphasizing security and efficiency. Demonstrated leadership in training staff and promoting collaboration. Proficient in inventory management and customer service, contributing to seamless operations and high customer satisfaction. Holds a food handler's certificate, enhancing qualifications in the food industry.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Deputy Returning Officer

Elections Canada
Ripley, ON
04.2025 - 04.2025
  • Administered the voting process in accordance with provincial election laws and procedures.
  • Verified voter identification and eligibility, and issued ballots to qualified electors.
  • Ensured the security and confidentiality of ballots and voting materials.
  • Supervised and coordinated with the Supervisors to maintain accurate records of voter turnout.
  • Maintained order at the polling station and ensured accessibility for all voters.
  • Counted and recorded ballots following the close of polls, ensuring accuracy and transparency.

Key Holder

Bulk Barn
05.2021 - 08.2024
  • Managed daily cash handling procedures, ensuring transaction accuracy and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped the floor and wiped windows and fixtures after closing to maintain an organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.

Catering Server

Everywhere Catering- The Bruce
06.2019 - 07.2024
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to guests.
  • Presented food and beverages on buffet tables and drink stations in line with the formality and specifications of each event.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Arranged linens and table settings according to seating plan and event theme.

Volunteer Work

Kincardine BIA
07.2019 - 07.2023
  • Collaborated with local community organizations for volunteer work or service projects involving all team members.
  • Ensured the safety of activities at the Summer Street Party in Kincardine
  • Walked as Blinky's assistant in Pipe Bands and other community events

Education

Bachelor of Arts - Forensic Psychology And Criminal Justice

Brock University
St. Catharines, ON
05-2028

High School Diploma -

Sacred Heart High School
Walkerton, ON
06-2024

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Communication skills
  • Staff training
  • New store setups
  • Bank deposits

Certification

  • Food Handler Certificate
  • Full G license

References

Megan McKinlay- Bulk Barn Manager

519-955-9725

Kelly Constantineau- Everywhere Catering

226-988-2818

Rick Clarke- Kincardine BIA

519-955-0547

Timeline

Deputy Returning Officer

Elections Canada
04.2025 - 04.2025

Key Holder

Bulk Barn
05.2021 - 08.2024

Volunteer Work

Kincardine BIA
07.2019 - 07.2023

Catering Server

Everywhere Catering- The Bruce
06.2019 - 07.2024

Bachelor of Arts - Forensic Psychology And Criminal Justice

Brock University

High School Diploma -

Sacred Heart High School

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Makenna Kirkconnell