Makenna Green
Vista,CA
Summary
Highly skilled and customer-centric professional with a proven track record in delivering exceptional customer service and cultivating strong client relationships. Possesses excellent time management abilities, adept at multitasking and prioritizing tasks effectively. Demonstrated proficiency in fostering teamwork and collaboration to achieve organizational goals. Known for expertise in building customer loyalty through personalized interactions and tailored solutions.
Overview
5
5
years of professional experience
Work History
Notary Public, Retail Sales
Postal Annex
08.2023 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Managed P.O. Boxes with meticulous organization and attention to detail, optimizing accessibility for clients and enhancing overall operational efficiency.
Delivery Driver
Uber
01.2023 - Current
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
Food Service Worker
Upper Crust Pizza
03.2021 - 01.2023
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Trained new employees and delegated daily tasks and responsibilities.
- Effectively supervised staff of twelve personnel by implementing company policies, protocols, work rules and disciplinary action.
Lifeguard
The Wave Waterpark
05.2019 - 10.2019
- Led swimmer instructional lessons with participants of varying ages.
- Maintained neat and clean pool area and clean water at all times.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Completed routine safety training and instructed all persons to follow safety rules.
- Kept watch over swimmers to respond quickly to distress situations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma -
Mission Vista High School
Vista, CASkills
- Organized and Dependable
- Time management and problem-solving skills
- Telephone Etiquette
- Cash Management
- Customer Satisfaction
- Strong Work Ethic
- Successful at building relationships with customers to increase loyalty and repeat business
Timeline
Notary Public, Retail Sales
Postal Annex
08.2023 - Current
Delivery Driver
Uber
01.2023 - Current
Food Service Worker
Upper Crust Pizza
03.2021 - 01.2023
Lifeguard
The Wave Waterpark
05.2019 - 10.2019
High School Diploma -
Mission Vista High School
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