Summary
Overview
Work History
Education
Skills
References
Timeline
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Makenna Fitzpatrick

Makenna Fitzpatrick

Bowmanville,ON

Summary

Dynamic professional with expertise in strategic partnership management, relationship building, and sales pipeline development. Proven track record in driving revenue and aligning partnership goals with organizational objectives.

Overview

2
2
years of professional experience

Work History

Strategic Partners Account Manager

TouchBistro
Toronto, ON
05.2025 - Current
  • Act as the main point of contact for all of TouchBistro's tier-one strategic partners, assuming expanded ownership following organizational change.
  • Supported cross-functional meetings to align partnership goals with organizational objectives.
  • Helped maintain relationships with existing partners through regular communication.
  • Driving pipeline through in-person and virtual engagement, including executive meetings, trade shows, ride-alongs, GSMs, vendor fairs, and partner-led information workshops.

Sales Development Representative

TouchBistro
Toronto, Ontario
05.2024 - 04.2025
  • Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
  • Utilized CRM tools to track and manage sales pipeline effectively.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Ranked as a top-performing SDR, achieving 97% annual attainment, driving $887K in ACV, and consistently elevating team performance through peer leadership, mentoring, and onboarding support.

Education

Bachelor of Arts - Forensic Psychology

Ontario Tech University
Oshawa, ON
04-2024

Skills

  • Strategic partnership management
  • Relationship building and management
  • Sales pipeline development
  • Cross-functional collaboration
  • QBRs, analytics, and insights
  • Partner enablement and training programs
  • Revenue generation techniques
  • Deadline management

References

References available upon request.

Timeline

Strategic Partners Account Manager

TouchBistro
05.2025 - Current

Sales Development Representative

TouchBistro
05.2024 - 04.2025

Bachelor of Arts - Forensic Psychology

Ontario Tech University
Makenna Fitzpatrick