Makenna Ferris
Port Coquitlam,BC
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server & hostess
IHOP
06.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier & customer service
Safeway
09.2019 - 12.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Child Caretaker
Private Clients
02.2016 - 02.2019
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Voluntary Worker
Private
01.2018 - 01.2019
- Leadership volunteering, fundraising events and educational events.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Assisted with special events and programs.
Education
Terry Fox Secondary
06.2022
Skills
- Ability to learn quickly
- Ability to work in a fast-paced environment
- Certified in First Aid and CPR
- Highly motivated and team oriented
- Ability to communicate clearly and concisely in both oral and written form
- Strong customer service qualities
- Ability to work in a safe and responsible manner
- Available to work flexible hours
Timeline
Server & hostess
IHOP
06.2021 - 08.2023
Cashier & customer service
Safeway
09.2019 - 12.2019
Voluntary Worker
Private
01.2018 - 01.2019
Child Caretaker
Private Clients
02.2016 - 02.2019
Terry Fox Secondary
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