Makenna Barnes
Kingston,ON
Summary
Providing high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff, and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Timber Ridge Golf Club
06.2023 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Supported colleagues during busy hours, fostering a collaborative work environment that enhanced overall productivity levels.
Student Placement
Molly Brant Public School
10.2023 - 11.2023
- Managed classroom behavior effectively, resulting in a safe and inclusive space for all students.
- Provided individualized support for struggling students, identifying areas of need and tailoring instruction accordingly.
- Monitored student progress throughout the placement period, providing constructive feedback for continuous growth.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Fast Food Cashier
Wendy's
09.2019 - 08.2023
- Demonstrated excellent multitasking skills by balancing customer orders and concerns to maintain satisfaction.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Accurately handled cash register transactions while providing excellent customer service.
Education
Graduate Certificate - Community And Justice Services
St. Lawrence College
Kingston, ON06.2024
High School Diploma -
Centennial Secondary
Belleville, ON06.2022
Skills
- Customer Service
- Time Management
- Adaptable and Flexible
- Multitasking
- Conflict resolution
- Organizational skills
- Creativity and Innovation
Certification
- CPR-C, St. John Ambulance - March 2023
- Smart Serve, Smart Serve Ontario - April 2023
- Food Handlers & WHMS, Ontario Food Handlers - September 2019
Timeline
Student Placement
Molly Brant Public School
10.2023 - 11.2023
Server
Timber Ridge Golf Club
06.2023 - Current
Fast Food Cashier
Wendy's
09.2019 - 08.2023
Graduate Certificate - Community And Justice Services
St. Lawrence College
High School Diploma -
Centennial Secondary
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