Makena Lucia-Varleta
Discovery Bay
Summary
High-energy, organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Food Runner
Discovery Bay Sportsbar & Steakhouse
Discovery Bay
06.2023 - Current
- Greeted guests and seated them at available tables, ensuring a welcoming and efficient dining experience.
- Ran food and bused tables to maintain a clean and organized environment.
- Handled dinner reservations, answered questions, and took orders over the phone, providing excellent customer service.
Education
High School Diploma -
Vista Oaks Charter School
Byron, CA05-2025
Skills
- Customer service
- Reservation management
- Safe food handling
- Time management
- Team collaboration
- Conflict resolution
- Positive and professional
- Effective multitasking
Certification
- Food Handlers License
- RBS Training Certificate
References
References available upon request.
Timeline
Hostess/Food Runner
Discovery Bay Sportsbar & Steakhouse
06.2023 - Current
High School Diploma -
Vista Oaks Charter School
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