Makena Allison
Fullerton
Summary
Business student with 4+ years of experience in fast-paced food service and retail roles as well as creating my own nail business. Skilled in operations management, team leadership, inventory control, and customer service. Strong communicator with proven ability to improve workflow efficiency and support business goals. Currently pursuing a BBA to further develop management and analytical skills.
Overview
5
5
years of professional experience
Work History
Nail Technician
Self-employed
Fullerton
02.2023 - Current
- Provided personalized nail care services to diverse clientele.
- Applied acrylic nails, gel polish, and nail art techniques.
- Maintained cleanliness and sanitation of tools and workstations.
- Educated clients on nail health and aftercare practices.
- Managed scheduling and appointment bookings for clients efficiently.
Head Server
Village Pizza Restaurant
Orinda
04.2021 - 08.2024
- Supervised dining room operations and coordinated staff schedules.
- Trained new servers on menu items and service standards.
- Ensured dining area cleanliness and organized table settings.
- Collaborated with kitchen staff to streamline food delivery process.
- Assisted in inventory management and restocked supplies as needed.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Delivered high-quality service and quick beverage service to promote customer satisfaction.
- Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
2nd Grade Teacher Assistant volunteer
Chabot Elementary School
Oakland
01.2024 - 05.2024
- Supported students with diverse learning needs during instructional time.
- Organized classroom materials and educational resources for effective learning.
- Assisted lead teacher in daily classroom activities and lesson implementation.
- Monitored student behavior and provided positive reinforcement for good conduct.
Cashier
Shoe Store
Oakland
05.2022 - 09.2022
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product selection and shoe fitting inquiries.
- Maintained cleanliness and organization of the sales floor area.
- Collaborated with team members to restock merchandise on shelves.
- Provided exceptional customer service to enhance shopping experience.
- Supported promotional activities by setting up displays and signage effectively.
Education
BBA -
California State University, Fullerton
Fullerton, CA05-2028
High School Diploma -
Oakland Technical High School
Oakland, CA05-2024
Skills
- Friendly and outgoing
- Complex Problem-solving
- Training employees
- Inventory management
- Attention to detail
- Team collaboration
- Communication skills
Timeline
2nd Grade Teacher Assistant volunteer
Chabot Elementary School
01.2024 - 05.2024
Nail Technician
Self-employed
02.2023 - Current
Cashier
Shoe Store
05.2022 - 09.2022
Head Server
Village Pizza Restaurant
04.2021 - 08.2024
BBA -
California State University, Fullerton
High School Diploma -
Oakland Technical High School