Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
My key responsibilities included ringing in orders, socializing with guests, working with fellow team members to ensure guests have a great experience, memorizing drink recipes and menu items, handling card and cash payments using the pos system. Other responsibilities I had were training new employees, working over time as needed, and working in a busy environment calmly.